In business, a digital platform is a total of a world for information exchange, services, goods, and knowledge between consumers and producers, including the community involved with the particular platform. A community is an important part of that digital platform. Without the community, the digital platform has almost no value.
Adolescents are between the ages of 10-18- a period when many critical factors influence adult life foundations.
The Digital Platform for Adolescent is an application providing multiple features for adolescents to connect, share & access information on various topics relevant to their lives. These are regarding the things in which they face barriers to learning.
The target audiences of this app are adolescents and mostly from the rural areas of Bangladesh. Since their ages are between 10-18 years, they face challenges in information, knowledge, and service access.
Hundred adolescent club members and peer-educators from Bhola have been trained for the digital platform; around three hundred adolescent clubs with more than 7000 adolescent members are currently using it.
So, the User Interface of the app is kept simple. Also, that is available in both Bangla and English language, which is the most critical aspect.
There are 36 million adolescents in Bangladesh, including 18 million girls and boys together, representing nearly one-fifth of the country’s total population of 144 million. But adolescent-friendly services are not yet a familiar concept. Because of the high rate of child marriage, adolescent girls in Bangladesh face risk from early pregnancies, violence, lack of nutrition, and many more.
UNICEF supports making available standard operating procedures and guidelines for quality and utilization of the adolescent-friendly package. The Child Protection Section of UNICEF Bangladesh and Riseup Labs planned to create an app that helps and protects any risky situation for adolescents.
This application will improve the overall monitoring system of adolescent services. It will also enhance fund management plans and procedures and help the Government of Bangladesh and UNICEF make the right decisions. In selecting clubs to provide GIS (Geographical Information System), mapping service to help adolescents.
Since this Application is intended primarily for adolescents who can easily use it, the home page is colorful and friendly.
Each button has different contents. You can see educational materials, U-report, Emergency communication, GIS, Group chat, Setting, and Login/Logout from here.
If you participate in a group chat, you must log in.
You can find a list of educational materials by pressing the contents button.
They are life-skill-based education, Pre-Parenting education, Emergency, Livelihood, Food and nutrition, Health, ICT, Gender, Child Protection, Human Diversity, Ethics, and Morality.
Entering the single chapter from the list of contents result in a chapter-based question. Then by pressing on the problem, you can see the answer, and there are pictures, videos, audios, and PDF included with it.
The MCQ button appears at the very end of the topic's discussion in each chapter. After answering all the questions, pressing the results button will show how many questions are correct. For every incorrect one, the correct answer will be shown.
You can access the user feedback list by pressing the U-Report button.
Then after entering one of the lists, you'll see different queries on statistics, place wise, gender, and age-wise.
The emergency button shows health information, child support, women support, urgent assistance, advanced disaster information, sexual and health support.
Then when you press the child support button, you are ready to send a direct call to 1098- the child support service.
If you press the GIS button, you will need to select the Division, District, Upazila, and club to get their service support.
Upon entering, you will see information about the club, police station support, health care, and educational support.
When you press the chat button, it will show two login types, Login as a club or Login as an Admin.
If you press on the login button as a club member, you must select the name, club secret code, district, Upazila.
The Login feature is the same type as this portion.
Pressing the FAQ button will show all application-related questions.
Pressing on the question will show all application information.
Adolescents can also send Reports to UNICEF directly from the App including relevant text, images, video’s etc.
From the Admin Panel, UNICEF can take actions against the reports coming from the App with user’s GIS information.
UNICEF can connect with the adolescents members through the Group Chat system, where adolescents log in the system as club members, and UNICEF and other admin users login the system as admin and they can chat with each other.
The application also faced some challenges from time to time. The main testing phases include:
App Launching and Training- Child Protection Section of UNICEF Bangladesh and Riseup Labs had organized a launching ceremony for the “Digital Platform for Adolescent” on December 10, 2019. 100 adolescents and peer-educators from Bhola got the training for the digital platform; at least 300 adolescent clubs with more than 7000 adolescent members are currently using this digital platform. Members from UNICEF Bangladesh, local NGO members, Riseup Labs members, other media partners, and adolescents attended the program.
Adolescents can interact with other adolescent club members to share knowledge and access information, and learn different learning content from this platform. By using this Application, adolescents can discuss various topics in group chat. This Application will also teach AIDS education programs, life skills-based education, etc., on various Bangla and English topics.
Adolescents have been able to use this digital platform appropriately. Also, they are learning different content and are very excited about using this platform. They are benefited from using this platform. In the future, by using this Application, adolescents will be able to protect themselves from any hostility and help them become aware of this.
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