In a significant move towards bolstering its technological infrastructure, UNICEF Spain has signed an agreement with Riseup Labs. This next-generation global IT service and technology solution provider company will provide support and maintenance services for the U-Report Online Mobile Application, a powerful tool for youth engagement and community voice amplification.

On Wednesday, December 27, 2023, a representative from UNICEF Spain and the Founder and CEO of Riseup Labs, Mr. Ershadul Hoque, signed the Project agreement. 

Commenting on the project signing, Ershadul Hoque, Founder & CEO of Riseup Labs, shared,

Riseup Labs is honored to be chosen as the technology partner for UNICEF Spain’s U-Report Online Mobile Application. We look forward to providing top-notch technical support and maintenance services to ensure the seamless functioning of the app, contributing to UNICEF’s impactful initiatives.

Mr. Ershadul Hoque, Founder & CEO of Riseup Labs

What is U-Report App Support & Maintenance Service?

Riseup Labs will provide a comprehensive technical support and maintenance service package for the U-Report mobile application. They will work on it for 12 months, with the potential for continuation based on mutual agreement. This service will encompass:

  • Technical Troubleshooting: Assisting U-Report administrators with resolving integration and app management issues.
  • Ongoing App Maintenance: Ensuring the app functions optimally and addressing technical glitches.
  • Regular Updates and Upgrades: Upgrading functionalities based on UNICEF’s feedback and evolving needs.
  • Deployment Support: Facilitating the seamless integration of the U-Report app within existing U-Report programs.

Benefits of U-Report App Support & Maintenance Service

The primary benefit is to ensure the U-Report Mobile Application works correctly, aiding U-Report administrators in troubleshooting integration and app management issues. Additionally, the services aim to provide relevant support for deploying the application within the app’s “main” build across various UNICEF Country and Regional Offices.

Specifically, the benefits of UNICEF Spain signing with Riseup Labs for support and maintenance services for the U-Report Online Mobile Application are:

  • Enhanced App Performance and Stability: Guaranteeing a smooth and reliable user experience for young people using the U-Report app.
  • Streamlined Program Implementation: Simplifying the integration and deployment of the U-Report app within existing programs.
  • Improved Responsiveness to Youth Needs: Facilitating efficient communication between U-Report users and decision-makers, enabling quicker action on youth-identified issues.
  • Sustainable App Development: Ensuring the U-Report app remains relevant and impactful through continuous updates and improvements.

Objectives of U-Report App Support & Maintenance Service

The overarching objective is to enhance the functionality and user experience of the U-Report Online Mobile Application, ensuring it aligns seamlessly with UNICEF’s goals and objectives. Overall, the objectives of UNICEF Spain’s signing with Riseup Labs are:

  • Maximize Youth Engagement: Increase the number of young people using the U-Report app and actively participating in community discussions.
  • Strengthen Decision-making: Enhance the informed participation of young people in shaping policies and programs that affect their lives.
  • Promote Positive Change: Facilitate the implementation of solutions to youth-identified issues, resulting in positive social and economic impacts.

How Riseup Labs will Provide Support & Maintenance Services

Riseup Labs will work closely with UNICEF Spain to provide technical expertise to facilitate the deployment of the U-Report Online Mobile Application. The collaboration will involve continuous communication, feedback integration, and swift responses to any technical issues that may arise. Let’s explore how Riseup Labs will provide support and maintenance service for the U-Report App for UNICEF Spain:

  • Dedicated Support Team: A team of experienced developers and technical specialists will be available to address U-Report program needs.
  • Regular Communication: Riseup Labs will maintain open communication channels with UNICEF Spain to ensure close collaboration and timely responses.
  • Feedback-driven Approach: Continuous feedback from UNICEF and U-Report users will guide app updates and improvements.

About Riseup Labs’ Support & Maintenance Service

Riseup Labs specializes in providing comprehensive support and maintenance services for various mobile applications. With a team of skilled professionals, they are dedicated to ensuring the optimal performance and longevity of the applications they support.

Conclusion

The collaboration between UNICEF Spain and Riseup Labs signifies a crucial step towards harnessing technology for social impact. The support and maintenance services provided by Riseup Labs will undoubtedly contribute to the success of UNICEF’s U-Report programs, fostering efficient communication and engagement.

FAQs

Here are the frequently asked questions (FAQs) and answers about UNICEF Spain and Riseup Labs’ collaboration that are commonly asked by clients interested. If you have any additional questions about the services, contact Riseup Labs.

What is the U-Report Online Mobile Application?

U-Report is one of UNICEF’s flagship initiatives to engage and empower young people. It is
designed to strengthen community-led development, citizen engagement, and access to and use real-time monitoring and participation platforms.

Why did UNICEF Spain choose Riseup Labs for support and maintenance?

Riseup Labs was selected for its expertise in providing top-notch technical support and maintenance services.

What does the support and maintenance service entail?

It includes 12 months of technical support, facilitating deployment, ongoing maintenance, and upgrades based on UNICEF’s feedback.

Who will use the U-Report Mobile Application?

The application will utilize various UNICEF Country and Regional Offices with active U-Report programs.

What are the primary benefits of the support service?

The service ensures the correct functioning of the app, aids in troubleshooting, and provides relevant support for deployment.

What is the main objective of the support and maintenance services?

The main objective is to enhance the functionality and user experience of the U-Report Online Mobile Application.

How will Riseup Labs collaborate with UNICEF Spain?

Riseup Labs will work closely with UNICEF Spain, providing technical expertise and swift responses to technical issues.

What is Riseup Labs known for?

Riseup Labs specializes in web development, mobile app development, software development, QA, IoT, blockchain development, game development, website redesign services, providing comprehensive support and maintenance services, etc.

How does this collaboration contribute to UNICEF’s goals?

The collaboration contributes by harnessing technology for social impact, fostering efficient communication, and engagement in UNICEF’s programs.

This page was last edited on 28 December 2023, at 4:12 pm