Riseup Labs, a next-generation global IT service and technology solution provider company, recently conducted User Acceptance Testing (UAT) for the U-Report Bangladesh App in collaboration with UNICEF Bangladesh.

The Riseup Labs team worked diligently, conducting multiple UAT sessions aimed at enhancing the U-Report Bangladesh App, making it more user-friendly and error-free. This collaborative effort included valuable feedback from UNICEF Bangladesh representatives.

These UAT sessions were organized by UNICEF Bangladesh to refine and test the app’s functionalities comprehensively. Notably, a diverse group of users representing various demographics and regions from across Bangladesh actively participated in these testing phases.

A Representative of UNICEF Bangladesh praised the collaboration who were present at the UAT. She said,

The success of the U-Report Bangladesh initiative depends on user engagement and functionality. Riseup Labs’ dedication to refining the app has been commendable, and we are excited about the possibilities that this platform opens up for youth participation in Bangladesh.

– Representative of UNICEF Bangladesh

In this regard, Mr. Ershadul Hoque, the Founder & CEO of Riseup Labs, expressed his enthusiasm for the collaboration. He said,

We are pleased to contribute our technical expertise to the U-Report Bangladesh App. This app holds the potential to be a catalyst for positive change by involving the youth in shaping the future of the country. Our partnership with UNICEF Bangladesh aligns perfectly with our commitment to creating meaningful and impactful solutions.

Mr. Ershadul Hoque, the Founder & CEO of Riseup Labs

U-Report Bangladesh App UAT in Magura

UNICEF Bangladesh Representative briefing about the U-Report App in Magura
UNICEF Bangladesh Representative Briefing about the U-Report App in Magura

Riseup Labs performed a User Acceptance Testing (UAT) session for the U-Report Bangladesh App in Magura. The UAT was conducted by UNICEF Bangladesh on Monday, October 16, 2023, at the District Model Mosque Conference Hall Room, Magura.

U-Report App Developer Team of Riseup Labs Briefing about the App
U-Report App Developer Team of Riseup Labs Briefing about the App

The Chief Guest of this UAT was Mr. Mohammed Abu Naser Beg, Deputy Commissioner, Magura, and the Honorable Guest was Mr. Md. Qausar Hossain, Chief, UNICEF Khulna Field Office, Khulna. On the other hand, the Special Guest of this UAT were Mr. Md. Ibrahim-Al-Mamun, District Information Officer, Narail, and Mr. Mohammad Moniruzzaman, Deputy Director, Islamic Foundation, Magura. Mr. Pavel Das, District Information Officer, Magura, was the Chairperson.

U-Reporter Giving Feedback on U-Report App
U-Reporter Giving Feedback on U-Report App

More than 50 adolescents actively participated in the UAT. The guests, project team members, and a massive audience also helped to make a comprehensive and fruitful testing event.

UAT in Khulna

U-Reporters in Khulna
U-Reporters in Khulna

UNICEF Bangladesh conducted and Riseup Labs executed a User Acceptance Testing (UAT) session for the U-Report Bangla App. The UAT was held on Sunday, October 15, 2023 at Bagerhat, Satkhira, in Khulna.

UNICEF Khulna Field Office Chief Mr. Md. Qausar Hossain Briefing about the U-Report App
UNICEF Khulna Field Office Chief Mr. Md. Qausar Hossain Briefing about the U-Report App
Discussion on U-Report App at Khulna UAT
Discussion on the U-Report App at Khulna UAT

The session was graced by the presence of distinguished Chief Guest, Md. Feroz Shah, Additional Divisional Commissioner (General) of Khulna, alongside Special Guest Md. Qausar Hossain, Chief of the UNICEF Field Office in Khulna, and Chairperson Gazi Zakir Hossain, Director of the Divisional District Information Office in Khulna.

U-Reporter Discussing on App Features on the UAT
U-Reporter Discussing App Features on the UAT
U-Reporters with the after the UAT
U-Reporters after the UAT

This UAT session garnered active participation from a diverse group of over 120 individuals, including esteemed guests, dedicated project team members, and a substantial audience, creating a comprehensive and remarkably fruitful testing event.

UAT in Rangamati

U-Report Bangladesh App Rangamati UAT Participants
U-Report Bangladesh App Rangamati UAT Participants

In a significant development for youth engagement in Rangamati, Riseup Labs has successfully conducted User Acceptance Testing (UAT) for the Bangla version of the U-Report application with UNICEF Bangladesh. This milestone event took place at the DC Office in Rangamati and saw the enthusiastic participation of over 100 adolescents.

U-Report Bangladesh App UAT Discussion in Rangamati
U-Report Bangladesh App UAT Discussion in Rangamati
U-Reporters are Participating in the U-Report Bangladesh App UAT
U-Reporters are Participating in the App UAT

The UAT event was held on Tuesday, October 3, 2023. It allowed these young participants to actively engage with the Bangla version of the U-Report app and provide invaluable feedback using the UAT form. Their insights will play a crucial role in developing the app’s usability, functionality, and overall experience for regional users.

UNICEF's SBC Officer Md. Abdul Jalil briefing about the U-Report Bangladesh App
UNICEF’s Digital Engagement Consultant Shihab Uddin Sunny Briefing about the U-Report Bangladesh App
Riseup Labs U-Report Bangladesh App Product Manager Briefing about the App to the UAT Participants
Riseup Labs U-Report Bangladesh App Product Manager Briefing about the App to the UAT Participants

Chief Guest Mr. Aungsuipru Chowdhury, Rangamati Hill District Council Chairman, Md. Abdullah al Mamun, Deputy Director of the District Information Office in Rangamati, chaired the event, UNICEF Bangladesh’s SBC Officer Md. Abdul Jalil and Digital Engagement Consultant Shihab Uddin Sunny also attended the UAT.

Riseup Labs U-Report Bangladesh App Product Manager Introducing the App Features
Riseup Labs U-Report Bangladesh App Product Manager Introducing the App Features
Team Riseup Labs Conducting U-Report Bangladesh App UAT
Team Riseup Labs Conducting U-Report Bangladesh App UAT

U-Report Bangladesh App UAT in Noakhali

U-Report Bangladesh App UAT in Noakhali
U-Report Bangladesh App UAT in Noakhali

Team Riseup Labs conducted a User Acceptance Testing (UAT) for the Bangla version of the U-Report Application in Noakhali. More than 100 enthusiastic adolescents actively took part in the event on September 20, 2023. They provided invaluable feedback through the UAT form.

Noakhali District Information Office organized the U-Report Orientation and Field Testing of the Bangla Offline Mobile Application program with support from the EU and UNICEF.

Mr. Dewan Mahbubur Rahman, Deputy Commissioner & District Magistrate, Noakhali was the Chief Guest at the UAT. Mr. Md. Abdul Jalil, Social and Behavior Change Officer, UNICEF Chattogram as the Special Guest, and Mohammad Monir Hossain, Senior Information Officer, Noakhali attended the UAT as the program’s Chairperson.

U-Report Bangladesh App UAT in Chattogram

U-Report Bangladesh App UAT in Chattogram
U-Report Bangladesh App UAT in Chattogram

The Bangla version of the U-Report Application developer team has successfully conducted User Acceptance Testing (UAT) in Chittagong. On September 19, 2023, over 100 enthusiastic adolescents participated in the event, offering invaluable feedback through the UAT form.

Chattogram District Information Office organized the U-Report Orientation and Field Testing of the Bangla Offline Mobile Application program with support from the EU and UNICEF.

Mr. Mohammad Anwar Pasha, Additional Divisional Commissioner, Chattogram, was the Chief Guest at the UAT. Madhuri Banerjee, Chief of Field Office, Chattogram Division, UNICEF, was the Special Guest, and Mr. Md. Azizul Hoque Newton, Director of District Information Office, Chattogram, attended the UAT as the program’s Chairperson.

U-Report Bangladesh App UAT in Sylhet

U-Report Bangladesh App UAT in Sylhet
U-Report Bangladesh App UAT in Sylhet

Riseup Labs successfully conducted a UAT in Sylhet for the Bangla version of the U-Report Application on Thursday, September 14, 2023.

UNICEF Bangladesh collaborated with the U-Report developer team to test the innovative video feature. More than 100 enthusiastic adolescents actively participated in this event. They also generously provided invaluable feedback through the UAT form.

U-Report Bangladesh App UAT in Sunamganj

U-Report Bangladesh App UAT in Sunamganj
U-Report Bangladesh App UAT in Sunamganj

The day before Sylhet UAT, team Riseup Labs accomplished a successful UAT in Sunamganj. On Wednesday, September 13, 2023, more than 100 adolescents participated in this event. They shared their valuable feedback on the video feature of the Bangla version of the U-report Application.

U-Report Bangladesh App UAT in Jamalpur

U-Report Bangla App UAT at Shishu Surokkha Community Hub in Jamalpur
U-Report Bangla App UAT at Shishu Surokkha Community Hub in Jamalpur

Riseup Labs’ developer team conducted another UAT in Jamalpur in collaboration with UNICEF Bangladesh. The UAT was on the video feature of the U-Report Bangladesh App.

Thirty adolescents joined the UAT on Monday, September 4, 2023, at Shishu Surokkha Community Hub, Malmara, in Jamalpur. They used the U-Report app and shared their thoughts on the UAT.

U-Report Bangladesh App UAT in Mymensingh

Adolescents are taking part in the App UAT in Mymensingh
Adolescents are taking part in the App UAT in Mymensingh

The Bangla version of the U-report App developer team conducted a UAT on Tuesday, September 5, 2023. They organized the UAt at the Shishu Surokkha Community Hub, Bolashpur in Mymensingh. Thirty enthusiastic adolescents actively participated in the UAT to test the video feature of this app. They also provided their valuable feedback on the new feature.

U-Report Bangladesh App UAT in Bhola

U-Report Bangladesh App UAT with UNICEF in Bhola
U-Report Bangladesh App UAT with UNICEF in Bhola

The UAT took place in Bhola on Monday, August 7, 2023. Team Riseup Labs conducted the UAT at the office of partner organization Shushilan.

Over 30 community mobilizers (field officers) joined the UAT. They will use this app to collect survey data from remote users.

A Representative of UNICEF Bangladesh at the UAT in Bhola
A Representative of UNICEF Bangladesh at the UAT in Bhola

In the UAT, Riseup Labs collected feedback from the community mobilizers. It will be helpful to enhance the app’s User Experience (UX) and further improvement of this app. 

U-Report Bangladesh App UAT in Barisal

UAT at the UN Office in Barisal
UAT at the UN Office in Barisal

The UAT took place in Barishal on Sunday, August 6, 2023. Team Riseup Labs and UNICEF Bangladesh conducted the UAT at the UN Office of Barisal City. More than 40 people from different districts of Barisal participated in the UAT.

App Users at the UAT in Barisal
App Users are Testing the App at the UAT

U-Report Bangladesh App UAT in Rangpur

The UAT at Rangpur was the first UAT of the U-Report Bangladesh project. Team Riseup Labs and UNICEF Bangladesh conducted the UAT at the Hallroom of RDRS Bangladesh in Rangpur on Monday, July 31, 2023.

UAT in Rangpur
UAT in Rangpur

Over 25 adolescent users and 10 adult people from different partner organizations of UNICEF Bangladesh participated in the UAT. They gave feedback on the performance of the app. 

Before the UAT, the UNICEF Bangladesh Team and Riseup Labs had a planning meeting on July 30. They planned the entire User Acceptance Testing event at that meeting.

Purpose of the U-Report Bangladesh App UAT

The User Acceptance Testing (UAT) of the U-Report Bangladesh App plays a pivotal role in ensuring this innovative platform truly empowers and engages its users. This exploration not only highlights the app’s purpose but also sets the stage for understanding how it is meticulously fine-tuned to empower the voices of young people, ensuring their participation in decision-making processes and, ultimately, facilitating positive social change.

The purpose of the U-Report Bangladesh App UAT is:

  • Project Overview
  • Project Demonstration
  • User Testing and Feedback
  • Question, Answer, and Discussion

Outcomes of The UAT

The User Acceptance Testing (UAT) phase isn’t merely a technical checkpoint. It’s a journey that bridges the gap between design and real-world usability. From identifying and rectifying issues to enriching user experience, the UAT phase helps to improve the products. These UAT sessions were highly successful for UNICEF Bangladesh and Riseup Labs. The following key outcomes were achieved through the UAT:

  • Valuable User Feedback was Collected
  • Issues and Concerns were addressed in Real-Time
  • Enhanced Understanding of the Project’s Potential Impact

Feedback from the Users

Riseup Labs’ technical team worked closely with UNICEF during the UAT process to address the observations. They ensured that the U-Report Bangladesh App meets the highest quality and user satisfaction standards. The participants of the UAT engaged with the following tasks:

  • Used the App’s Features
  • Provided Feedback on Usability and Experience
  • Suggested Some User-friendly Features

About receiving the feedback, the U-Report Bangladesh App’s Product Manager said,

Many users of the app participated in the UAT from different regions across Bangladesh. The users of the app were very interactive. They used our app and gave us feedback to improve the user experience. We took note of them so that we can implement those improvements.

– Product Manager, U-Report Bangladesh App, Riseup Labs

Benefits of the UAT for U-Report Bangladesh App

The User Acceptance Testing (UAT) conducted for the U-Report Bangladesh App in collaboration with UNICEF Bangladesh is an important step to improve and optimize the app. So it has various benefits. It contributed to the app’s overall success and effectiveness. Some of the key benefits of UNICEF’s U-Report Bangladesh App UAT includes:

Improved User Experience

UAT involves real users testing the app in a real-world environment. Their feedback and insights help identify usability issues. It allows the developers to improve the user interface, navigation, and overall experience.

Enhanced Functionality

Users interacted with the app’s features and functionalities through the UAT. It helped them to identify any technical glitches or functional shortcomings. This process ensured the app operated smoothly, performed tasks as intended, and provided accurate and timely information.

Bug Identification and Resolution

UAT helps uncover bugs and errors. So, that these UAT could address the issues before the app’s official launch. It can also prevent potential frustration for users and ensure a seamless experience upon release.

Validation of Requirements

This UAT validated whether the app meet its specified requirements and aligns with the project’s objectives. It ensured that the app’s features would fulfill the intended purpose and cater to the needs of its intended audience.

Quality Assurance

UAT is an integral part of the quality assurance process. The UAT also provided an opportunity to catch and rectify any issues that might compromise the app’s quality, security, or performance before it reaches the wider user base.

User-Centric Features

Users’ feedback during UAT often leads to discovering new features or improvements. This UAT enhanced the app’s value proposition too. Because it incorporates the perspectives and preferences of the end users.

Stakeholder Confidence

Successful UAT demonstrates the development team’s commitment to delivering a high-quality app. This App’s UAT also built confidence among stakeholders, including partners like UNICEF Bangladesh. It assured them that the app would perform as expected upon launch.

Efficiency and Cost Savings

Detecting and addressing issues during UAT is generally more cost-effective than resolving them post-launch. UAT helps prevent potential reputational damage, customer dissatisfaction, and the need for emergency fixes after the app is in users’ hands.

Timely Launch

UAT minimizes the risk of launching an app with significant issues. This UAT contributed to a smoother and more timely launch. It ensures that the users can access and benefit from the app without unnecessary delays.

What is the U-Report Bangladesh App?

U-Report Bangladesh App is a mobile-based platform. It empowers young people to share their opinions, voice concerns, and participate in community-driven initiatives. The app aims to amplify the voices of the youth, enabling them to take an active role in decision-making processes on various social and developmental issues.

Conclusion

The successful conclusion of the UAT phase is a significant breakthrough in the ongoing partnership between Riseup Labs and UNICEF Bangladesh. This collaborative effort will be fruitful for youth empowerment and participation in shaping the nation’s development agenda.

U-Report Bangladesh App UAT FAQs

Frequently asked questions about U-Report Bangladesh App UAT with UNICEF Bangladesh. Here is the list of frequently asked questions answered about the UAT. If you have any additional questions about the project, contact Riseup Labs.

What is UAT?

User Acceptance Testing (UAT) is a crucial phase in software development. Users can test the application here in real time before its official launch.

Who conducts the UAT for the U-Report Bangladesh App?

The UAT was conducted by Riseup Labs and UNICEF Bangladesh. A diverse group of individuals from different regions across Bangladesh also participated in the UAT.

What is the purpose of UAT for the U-Report Bangladesh App?

The primary purpose of the UAT for this app is to ensure that the app is ready for its official launch.

What feedback was collected during UAT?

During UAT, users provided feedback on various aspects of the U-Report Bangladesh App. It included the user interface, navigation, ease of use, response time, and overall app experience.

How long does the UAT phase last?

UAT phase duration can vary depending on the complexity of the app and the number of users involved. The project’s requirements and objectives determine the exact timeframe.

What happens after the UAT phase is completed?

Once the UAT phase is completed, the development team reviews and implements the feedback received. They make necessary updates, fixes, and improvements based on user input.

When is the U-Report Bangladesh App expected to be officially launched?

The official launch date of the U-Report Bangladesh App will be determined based on the outcomes of the UAT phase and the completion of necessary updates and improvements.

This page was last edited on 22 October 2023, at 10:47 am