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Digital PR & Communication Specialist

Job Type: Full time No. of Vacancies: 1 Experience: 3–5 Years
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Riseup Labs

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Job Context:

Riseup Labs is looking for an experienced and proactive Digital PR & Communication Specialist to build external visibility, credibility and authority for Riseup Labs and its portfolio brands across relevant international markets. The role will focus on digital PR, industry outreach, expert placements, publications, podcast opportunities, research promotion, partnerships, communities, earned mentions and relevant authority-building activities that support long-term brand visibility and organic inbound growth. This is not a conventional backlink-building role. The candidate will be expected to build meaningful and relevant external authority through quality publications, expert contributions, industry relationships, research citations, podcasts, communities and partnerships rather than relying on mass guest posting, low-quality links or automated outreach. The candidate will work closely with the AI Search, B2B Research, Content, Brand & Video, Portfolio/Proof, CRO and SME teams to turn company expertise, original research, case studies and industry insights into external visibility and trusted third-party mentions. The role will support both Riseup Labs and individual portfolio brands, helping each brand develop independent visibility, credibility and authority within its relevant industry.

Job Responsibilities:

  • Build and maintain targeted databases of relevant publications, media outlets, journalists, editors, podcasts, communities, influencers and industry platforms.
  • Identify relevant journalists, editors and publishers for company and industry-related opportunities.
  • Develop and execute personalized Digital PR and outreach campaigns.
  • Pitch expert commentary, company insights and industry perspectives to relevant media and publications.
  • Identify and pursue relevant podcast and interview opportunities.
  • Identify speaking, conference and industry-event opportunities.
  • Promote original research, industry reports, benchmark studies and thought-leadership assets.
  • Build professional relationships with relevant journalists, publishers, editors and industry stakeholders.
  • Identify relevant guest experts and contribution opportunities.
  • Support industry partnerships and co-marketing opportunities.
  • Conduct ethical and relevant link/mention outreach.
  • Identify and reclaim relevant unlinked brand mentions.
  • Research and identify relevant industry communities and discussion platforms.
  • Participate meaningfully in relevant communities without spam or artificial engagement.
  • Support management and executive visibility through relevant PR and expert opportunities.
  • Coordinate PR campaigns around original research, case studies, webinars, company expertise and industry insights.
  • Support external authority-building activities for Riseup Labs and individual portfolio brands.
  • Support the development and maintenance of relevant profiles on external review and authority platforms such as G2, Capterra, Trustpilot and other relevant industry platforms.
  • Work with the B2B Research Writer to identify research and data that can generate PR opportunities and external citations.
  • Work with the Brand & Video team to promote relevant videos, webinars, interviews and other media assets.
  • Coordinate with the AI Search & Content team to identify external mentions and authority opportunities that can strengthen brand and entity visibility.
  • Maintain accurate outreach records, contact databases and follow-up schedules.
  • Track earned mentions, publication opportunities, referral traffic and other authority signals.
  • Monitor competitor PR, media coverage, external mentions and industry visibility.
  • Continuously identify new authority-building opportunities across target industries and markets.

Educational Requirements:

  • Bachelor's degree in Public Relations, Communications, Journalism, Marketing, Business Administration or a related field.
  • Equivalent professional experience may also be considered.

Required Qualifications :

  • 3–5 years of professional experience in PR, digital PR, outreach, link building, media relations, partnerships or a related field.
  • Strong written and verbal English communication skills.
  • Strong research and prospecting ability.
  • Experience identifying relevant publications, websites, journalists or industry platforms.
  • Experience conducting personalized professional outreach.
  • Ability to write effective PR pitches and outreach messages.
  • Strong understanding of digital PR and earned media.
  • Basic understanding of SEO, backlinks and external authority.
  • Ability to identify high-quality and relevant websites and publications.
  • Strong relationship-building and follow-up skills.
  • Strong organizational and database-management skills.
  • Ability to manage multiple outreach campaigns simultaneously.
  • Ability to evaluate opportunities based on relevance, quality and potential business value.
  • Strong understanding that quality and relevance are more important than backlink volume.
  • A can-do attitude is a must.

Preferred Qualifications:

  • Experience working with B2B technology, SaaS, IT services, software development, AI, BPO, outsourcing or professional-services companies.
  • Existing relationships with journalists, editors, publishers or industry media.
  • Experience with podcast outreach and guest appearances.
  • Experience promoting original research or industry reports.
  • Experience securing expert commentary or media placements.
  • Experience with digital PR campaigns.
  • Experience with industry communities and professional networks.
  • Knowledge of SEO and domain authority.
  • Experience with G2, Capterra, Trustpilot or other B2B review platforms.
  • Experience with partnership and co-marketing outreach.
  • Experience supporting executive thought leadership.
  • Familiarity with AI Search/GEO and entity authority is an advantage.
  • Experience working with international markets, particularly the USA, UK, Canada, Europe and Australia, is preferred.

Tools & Technical Skills:

  • Must be proficient in using AI tools for research, prospect identification, outreach preparation, information organization and productivity.
  • Strong proficiency in Google Search and advanced search techniques.
  • Proficiency in Google Sheets, Google Docs and other productivity tools.
  • Familiarity with SEO and backlink-analysis tools such as Semrush, Ahrefs, Moz or equivalent.
  • Familiarity with media databases, outreach platforms and prospecting tools.
  • Ability to research journalists, publications, websites and industry communities efficiently.
  • Familiarity with CRM or outreach-management systems is preferred.
  • Ability to use spreadsheets and reporting tools to track outreach campaigns and outcomes.
  • Familiarity with Google Analytics and Search Console is an advantage.
  • Ability to use AI responsibly while maintaining human judgment, personalization, relevance and quality.

Soft Skills:

  • Excellent written and verbal English communication.
  • Strong relationship-building ability.
  • Strong research mindset.
  • Creative thinking.
  • Strong problem-solving and solution-oriented mindset.
  • Excellent follow-up discipline.
  • Persistence and resilience.
  • Strong attention to detail.
  • Ability to communicate professionally with external stakeholders.
  • Strong organizational and time-management skills.
  • Ability to work independently.
  • Strong coordination and teamwork skills.
  • Ability to manage multiple brands, campaigns and priorities.
  • Willingness to learn emerging PR, Search, AI Search and digital marketing trends.
  • Strong sense of ownership and accountability.
  • A can-do attitude is a must.

Workplace: 

  • Uttara, Dhaka

Working hour:

  • 9:00 AM – 6:00 PM

Salary: 

  • Negotiable (Based on experience and skills)

Compensation & Other Benefits (Applicable for Bangladeshi Candidates):

  • Annual Performance Evaluation and Increment
  • Festival Bonus-02 (As Per Company Policy)
  • Group Life and Health Insurance
  • Full Subsidized Lunch/Dinner
  • Annual Retreats
  • Celebration of Events & Occasions
  • Training & Development by Organization Assigned Consultants
  • Weekly 2 holidays
  • Paid Time Off 24 days (CL & SL)
  • Maternity Leave with benefits (As per the company’s policy)
  • Paternity Leave (As per the company’s policy)
  • Beravement Leave (As per the company’s policy)
  • Public Holidays as per Riseup Labs calendar

The Application Process:

  • Telephone Round.
  • Interview with the Marketing/Growth Team & Talent Acquisition Team.
  • Practical PR & Outreach Assessment.
  • Final Interview with the CEO.
  • Job Offer.

N.B.: Only shortlisted candidates will be communicated in the recruitment process.

Apply Now
TO TOP
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Christophe M. David, VP, Business Development (Europe) of Riseup Labs

Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.

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Michael Longwell, VP, Business Development (US) of Riseup Labs

Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.

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Hamim Zakaria, Head of Business Development, Global Market at Riseup Labs

Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.

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Enamul Hoque Ratul, Head of Operations, Growth & Strategy at Riseup Labs

Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.

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Ariful Islam Shakil, Director of Business Development at Riseup Labs

Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.

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Ershadul Hoque, CEO of Riseup Labs

Ershadul Hoque is the Founder & CEO of Riseup Labs, a tech entrepreneur, innovator, and builder with nearly two decades of experience leading digital transformation projects worldwide. He has played a pivotal role in designing and delivering intelligent solutions across software, games, immersive technologies, BPO services, and AI-powered platforms.

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Md. Moshiur Rahman, General Manager, Business Development at Riseup Labs

Md. Moshiur Rahman is the General Manager of Business Development at Riseup Labs, with over 13 years of experience across sales, marketing, operations, and strategic growth. Over his 8+ years at the company, he has advanced through key leadership roles including Assistant Manager of Training, Management Officer, and Operations Manager (Sales & Marketing). In his current role, Moshiur drives business expansion, client acquisition, and long-term partnerships while aligning technology-driven solutions with evolving market demands.

Md. Moshiur Rahman

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Md. Rezwanul Haque, Head of Operations, Admin & Compliance at Riseup Labs

Md. Rezwanul Haque

Head of Operations, Admin & Compliance

Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.

Maria Santos, VP of Sales, Global Market (Philippines) of Riseup Labs

Maria Santos

VP of Sales, Global Market (Philippines)

Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.

Christophe M. David, VP, Business Development (Europe) of Riseup Labs

Christophe M. David

VP, Business Development (Europe)

Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.

Michael Longwell, VP, Business Development (US) of Riseup Labs

Michael Longwell

VP, Business Development (US)

Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.

Hamim Zakaria, Head of Business Development, Global Market at Riseup Labs

Hamim Zakaria

Head of Business Development, Global Market

Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.

Enamul Hoque Ratul, Head of Operations, Growth & Strategy at Riseup Labs

Enamul Hoque Ratul

Head of Operations, Growth & Strategy

Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.

Ariful Islam Shakil, Director of Business Development at Riseup Labs

Ariful Islam Shakil

Director, Business Development

Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.

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Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
CEO Photo
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Ershadul Hoque
CEO, Riseup Labs
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Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
CEO Photo
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Ershadul Hoque
CEO, Riseup Labs









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