Overview

We are thrilled to announce that Riseup Labs signed Long-Term Agreement with UNICEF Bangladesh to provide Support and Maintenance Services. This strategic partnership underscores our continued commitment to supporting global development through secure, reliable, and innovative digital solutions.

A Global Partnership for a Smarter, Safer Future

UNICEF, a global leader in advancing children’s rights and humanitarian efforts, operates in some of the most challenging environments to reach the world’s most vulnerable populations. 

To keep these vital operations running, digital systems must be highly secure, always available, and continuously optimized. Riseup Labs is honored to be chosen as a trusted technology partner in this critical mission.

Through this agreement, Riseup Labs will ensure UNICEF’s digital platforms are always optimized, secure, and ready to support essential services, from emergency response systems to educational and healthcare platforms.

Scope of the Agreement

Under the Long-Term Agreement, active from April 1, 2025, to March 31, 2028, Riseup Labs will provide a broad range of support and maintenance services, including:

  • Performance Management & Availability: Monitoring and maintaining system uptime to ensure uninterrupted operations for all stakeholders.
  • Regular Maintenance: Executing critical updates, applying patches, and upgrading platforms to maintain optimal performance and security.
  • Security Measures: Implementing robust cybersecurity frameworks to protect sensitive data and infrastructure integrity.
  • On-Call Technical Support
    Delivering real-time incident response and resolution to reduce operational downtime and maintain user satisfaction.
  • License Renewal & Compliance: Managing software licenses and ensuring adherence to best practices and industry standards.

Riseup Labs: A Proven Leader in Digital Innovation and Support

Founded in 2009, Riseup Labs has emerged as a leading technology solutions provider, known for delivering robust IT systems, enterprise software, and managed services for global organizations. 

Our experience spans sectors and continents, having partnered with globally respected organizations like UNICEF, UNDP, WHO, USAID, and FAO.

We specialize in building and maintaining systems that support complex operations in challenging environments—ensuring reliability, scalability, and security. Each of our services is tailored to meet our partners’ needs, allowing us to deliver sustainable, long-term value. 

Looking Ahead

As we move forward, our focus remains on impact-driven results. From strengthening critical infrastructure to enabling real-time support, we aim to be a constant in UNICEF’s journey of delivering life-changing solutions to those who need them most.

Stay tuned for more updates!

This page was last edited on 18 June 2025, at 4:08 pm