Discover how Riseup Labs assessed Bangladesh’s Public Investment Management systems, mapped interoperability gaps, and designed a future-state integration model.
Bangladesh’s Public Investment Management ecosystem includes several digital systems that support project processing, appraisal, budgeting, financing, monitoring, and risk assessment.
Under the SPIMR initiative, Riseup Labs carried out a structured study of this digital environment to understand how the systems work, how information moves between them, where gaps exist, and how future interoperability could be improved.
The engagement covered major PIM-related systems including PPS, AMS, DRIP, iBAS++, ePMIS, PAMS, and FAMS. It also included a focused assessment of the PPS appraisal module and a comparison with requirements and business logic from the earlier PAMS platform.
Public Investment Management does not depend on a single information system.
Different government platforms support different parts of the project lifecycle. These include project processing, appraisal, budgeting, accounting, climate-risk assessment, implementation monitoring, and foreign-aid management.
The challenge was to understand how these systems work together as one wider digital ecosystem.
The study therefore needed to look beyond individual applications and examine:
The challenge was not one system in isolation. It was understanding how multiple platforms, data flows, workflows, and institutions connected across the full public investment lifecycle.
The engagement was designed to build a clear picture of the current PIM information-system environment and identify practical opportunities for improvement.
The main objectives included:
Riseup Labs combined technical analysis with stakeholder consultation to understand both the digital systems and the institutional environment around them.
The engagement included document review, stakeholder interviews, system demonstrations, architecture analysis, data-flow assessment, requirement comparison, and stakeholder validation.
The first stage established the structure of the study.
This included:
The questionnaires covered functional, operational, technical, interoperability, and institutional topics.
Structured discussions were held with officials responsible for the operation, maintenance, management, and oversight of PIM-related systems.
The interviews explored:
Live system demonstrations were also reviewed to understand how the platforms operate in practice.
The evidence collected included meeting records, system demonstrations, screenshots, operational materials, and technical documentation.
Available functional and technical documents were reviewed to build a more complete understanding of the digital environment.
Particular attention was given to documentation for PPS and PAMS, including:
This documentation supported the comparison between the earlier PAMS solution and the PPS appraisal module.
The study covered the main information systems involved in Bangladesh’s Public Investment Management environment.
The Project Processing, Appraisal and Management System supports online Development Project Proposal processing through the government approval process, including appraisal functionality.
The Annual Development Program Management System is part of the wider PIM information-system landscape assessed during the study.
The Disaster and Climate Risk Information Platform provides GIS-based hazard, exposure, vulnerability, and climate-risk information for development-project assessment.
The Integrated Budget and Accounting System supports government budgeting, accounting, and expenditure tracking.
The Electronic Project Management Information System supports implementation monitoring of approved projects, including physical and financial progress information.
The Project Appraisal Management System was an earlier appraisal platform. Its requirements, processes, and business logic were reviewed as part of the PPS appraisal assessment.
The Foreign Aid Management System supports information related to foreign assistance and development financing.
One of the main areas of the study was understanding how information is exchanged across the PIM ecosystem.
The assessment examined:
This allowed the study to look at both documented system connections and actual operating practices.
Riseup Labs developed a structured view of the current PIM digital environment.
The As-Is assessment covered:
The As-Is architecture provided a baseline for understanding the current environment and identifying gaps.
The current environment was compared with a proposed future-state model to identify areas where technical or organisational improvements may be needed.
The gap analysis examined:
This helped establish practical areas for future improvement rather than looking at interoperability only from a technical perspective.
Based on the findings from the current-state assessment, Riseup Labs developed a proposed future-state model for stronger interoperability across PIM-related systems.
The To-Be model considered opportunities for:
The future-state model was developed with stakeholder consultation so that proposed improvements could reflect the institutional environment as well as technical needs.
The engagement also examined how information moves across the wider government project-processing lifecycle.
The high-level flow covered:
Agency → Ministry / Division → Planning Commission → Planning Advisor → ECNEC
The assessment reviewed this lifecycle to identify:
A major part of the engagement focused on the appraisal functionality being developed within PPS.
The assessment included:
The earlier PAMS platform contained requirements and appraisal knowledge that could still be useful for the current PPS initiative.
Riseup Labs therefore compared PAMS with the PPS appraisal module.
The assessment focused on:
The purpose was not to recreate PAMS, but to identify useful knowledge that could support the continued development of PPS.
The engagement produced several architectural views to explain the existing and proposed PIM digital environment.
This view covered:
The integration view documented:
This view illustrated how project information moves through the government project lifecycle and highlighted current bottlenecks, manual steps, process gaps, and potential future change points.
Technical findings were reviewed with relevant government stakeholders before finalisation.
The validation process included:
This helped ensure that the study reflected actual operational and institutional conditions rather than relying only on technical documentation.
Because this engagement was an assessment and advisory study, its value lies in the clarity, technical documentation, and future direction it created rather than in post-implementation performance metrics.
The study was designed to provide the following outputs and outcomes.
The assessment created a structured understanding of the major systems, workflows, institutional responsibilities, and information exchanges involved in Public Investment Management.
The study identified areas involving manual information exchange, duplicated activities, missing integrations, workflow redundancies, and data-flow limitations.
The As-Is architecture established a baseline showing how systems, users, repositories, interfaces, and information exchanges currently relate to each other.
The To-Be model outlined potential future system linkages and opportunities for stronger information sharing across the PIM ecosystem.
The comparison between PAMS and PPS created a structured way to identify useful requirements, gaps, inconsistencies, and business logic that may strengthen the PPS appraisal module.
The final reporting and recommendations were designed to support future cooperation and potential digital-system improvement under SPIMR.
The engagement was organised into four delivery stages.
This study went beyond reviewing individual software platforms.
It examined how systems, organisations, data, and business processes work together across the wider Public Investment Management lifecycle.
By combining system assessment, interoperability analysis, architecture modelling, business-process review, requirement comparison, and stakeholder validation, the engagement created a broader view of the PIM digital ecosystem and the areas where future improvements may be possible.
The study identified potential areas where future SPIMR support could contribute to further improvement of the PIM digital ecosystem and the PPS appraisal module.
These opportunities may include future work around:
Any future implementation would require separate planning and execution beyond the scope of this assessment.
The SPIMR PIM Information Systems Interoperability Study provided a structured assessment of a complex government digital environment involving multiple systems, institutions, workflows, and data exchanges.
Through stakeholder engagement, architecture analysis, interoperability assessment, process mapping, and PPS appraisal review, Riseup Labs helped establish a clearer view of the current environment and a practical foundation for future digital improvement.
Riseup Labs helps public-sector organizations assess existing systems, identify interoperability and process gaps, and plan practical paths toward more connected digital environments.
Start a conversation with our team to solve complex challenges and move forward with confidence.
Md. Rafiquzzaman is the Director of Product & Technology at Riseup Labs, with more than 15 years of experience driving innovation in digital solutions. A graduate in Computer Science and Engineering from Shahjalal University of Science & Technology, he is skilled in app, game, and web development, product analysis, and project management.
Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.
Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.
Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.
Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.
Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.
Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
Ershadul Hoque is the Founder & CEO of Riseup Labs, a tech entrepreneur, innovator, and builder with nearly two decades of experience leading digital transformation projects worldwide. He has played a pivotal role in designing and delivering intelligent solutions across software, games, immersive technologies, BPO services, and AI-powered platforms.
Md. Moshiur Rahman is the General Manager of Business Development at Riseup Labs, with over 13 years of experience across sales, marketing, operations, and strategic growth. Over his 8+ years at the company, he has advanced through key leadership roles including Assistant Manager of Training, Management Officer, and Operations Manager (Sales & Marketing). In his current role, Moshiur drives business expansion, client acquisition, and long-term partnerships while aligning technology-driven solutions with evolving market demands.
Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.
Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.
Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.
Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.
Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.
Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
Start a conversation with our team to solve complex challenges and move forward with confidence.
