Riseup Labs connect strategy, marketing, sales, technology, and CX to drive sustainable business growth.
You don’t know which activities actually drive revenue.
Your marketing, sales, and customer teams are not working together.
Growth depends on random campaigns instead of a repeatable system.
You generate interest but lose opportunities during the sales journey.
Growth requires multiple skills and resources that are difficult to manage.
Each of these is a symptom of the same root cause:
Growth Operations connects strategy, execution, technology, and optimization to help your business achieve consistent growth.
We start by understanding your business, customers, market, goals, and current challenges. Then we identify the biggest growth opportunities and create a practical strategy focused on measurable business outcomes.
We build and manage the marketing activities needed to consistently attract the right audience. From paid and organic acquisition to campaigns and creative execution, every activity is connected to your broader growth goals.
We improve how your business handles prospects from the first inquiry to conversion. We organize lead management, qualification, follow-ups, appointments, and sales workflows so fewer opportunities are lost.
We optimize the customer journey from the first interaction through purchase, onboarding, support, and retention. A smoother experience helps turn more prospects into customers and more customers into long-term relationships.
We connect the tools and systems behind your growth process to make operations faster and more efficient. CRM, automation, integrations, websites, and custom technology work together to reduce manual work and support scalable growth.
Growth is an ongoing process, not a one-time project. We continuously track performance, identify bottlenecks, test improvements, and refine your growth system to increase what works and reduce what doesn’t.
The online school needed a more structured growth system to consistently attract qualified prospects, manage incoming leads, and improve the conversion process from inquiry to student enrollment.
Riseup Labs developed an end-to-end Growth Operations system by connecting marketing campaigns, lead management, CRM automation, admissions coordination, and customer journey optimization.
“Riseup Labs delivers reliable Growth Operations support, helping businesses grow through dedicated teams and long-term partnership.”
Founding Principle, HIS
● Business research
● Customer journey analysis
● Growth bottleneck identification
● Growth roadmap
● Customer acquisition strategy
● Process improvement
● Marketing campaigns
● CRM systems & Automation
● Creative support
● Analytics
● Testing
● Continuous improvement
We understand your business, market, and goals to build a clear growth direction.
We attract qualified customers through paid, organic, and performance-driven acquisition channels.
We turn more visitors into customers with better landing pages, funnels, and conversion experiences.
We help move prospects from first inquiry to qualified opportunity, appointment, and sale.
We connect your CRM, marketing, and sales workflows to manage leads and automate repetitive processes.
We create the content, design, and digital experiences needed to support your growth strategy.
We improve the customer journey to increase satisfaction, engagement, retention, and long-term value.
We track performance across your growth system to understand what works and where to improve.
We provide the technology and technical support needed to keep your growth system reliable and scalable.
Creating great courses is only the first step. The real challenge is consistently attracting learners and converting them into paying students.
Many education businesses struggle with scattered marketing efforts, unorganized leads, and inconsistent enrollment.
We build growth systems that connect learner acquisition, lead management, admissions processes, and customer journeys to increase course enrollments.
Valuable knowledge does not always translate into predictable sales.
Creators and publishers often struggle to turn expertise, content, and audiences into consistent revenue.
We create systems that help knowledge businesses attract audiences, promote digital products, nurture customers, and improve conversions.
Getting members is only the beginning. Long-term growth depends on engagement and retention.
Membership businesses need consistent acquisition, smooth onboarding, and strong customer experiences to grow sustainably.
We build growth systems that improve member acquisition, onboarding, engagement, and retention.
Growth rarely depends on one campaign, one tool, or one department. It comes from making strategy, marketing, sales, technology, and customer experience work together.
Riseup Labs brings those capabilities under one team. We first understand how your business operates, where growth is being lost, and what needs to change. Then we help build and run the systems required to move from opportunity to measurable growth.
Whether the solution requires customer acquisition, CRM workflows, automation, creative support, sales operations, product improvements, or dedicated resources, the approach is built around your business – not a fixed service package.
Trusted by Global Brands and Innovators in 30+ Countries.
Every digital product grows differently. We analyze your business model, audience, and customer journey to create the right growth approach.
Talk to an Expert
Connect with Riseup Labs' experts to get clarity and answers before you start.
Growth Operations is a complete approach to improving business growth by connecting strategy, marketing, sales, technology, automation, and customer experience.
Instead of focusing on one activity like running ads or generating leads, Growth Operations looks at your entire customer journey — from attracting potential customers to converting them into paying and long-term customers.
Digital marketing mainly focuses on attracting attention through channels like advertising, content, and social media.
Growth Operations goes beyond marketing by improving the complete growth system, including:
The goal is not just to generate traffic or leads but to build a system that helps your business grow consistently.
Growth Operations is ideal for businesses that already have a digital product, online service, or technology-driven business but need a more predictable growth process.
It is especially valuable for:
If your business has customers to acquire, leads to convert, or processes to improve, Growth Operations can help.
We provide both strategy and execution.
We first understand your business goals, challenges, customers, and existing processes. Then our team helps implement the required solutions, which may include marketing campaigns, CRM systems, automation, creative support, sales workflows, and technology improvements.
We work as an extension of your team to turn strategy into measurable action.
Every Growth Operations strategy starts with understanding your business.
We analyze:
Based on this understanding, we identify opportunities and create a customized growth roadmap designed around your business needs.
Yes.
Growth Operations can work alongside your existing marketing, sales, or product teams.
We can support your team by:
We can act as a strategic partner or an extended growth team based on your requirements.
Growth Operations is customized depending on your business needs, but it can include:
The exact approach depends on your growth goals and challenges.
The timeline depends on your business model, current systems, goals, and the improvements required.
Some improvements, such as better lead management, automation, and process optimization, can create faster impact.
Building a sustainable growth system requires continuous analysis, testing, and improvement over time.
Our focus is not short-term activities but creating a system that supports long-term growth.
The first step is a growth consultation.
During the consultation, we learn about:
Then we identify potential opportunities and recommend the right Growth Operations approach for your business.
Floor 3, Natore Tower, Service Road, Sector 3, Uttara, Dhaka 1230, Bangladesh
Start a conversation with our team to solve complex challenges and move forward with confidence.
Md. Rafiquzzaman is the Director of Product & Technology at Riseup Labs, with more than 15 years of experience driving innovation in digital solutions. A graduate in Computer Science and Engineering from Shahjalal University of Science & Technology, he is skilled in app, game, and web development, product analysis, and project management.
Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.
Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.
Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.
Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.
Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.
Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
Ershadul Hoque is the Founder & CEO of Riseup Labs, a tech entrepreneur, innovator, and builder with nearly two decades of experience leading digital transformation projects worldwide. He has played a pivotal role in designing and delivering intelligent solutions across software, games, immersive technologies, BPO services, and AI-powered platforms.
Md. Moshiur Rahman is the General Manager of Business Development at Riseup Labs, with over 13 years of experience across sales, marketing, operations, and strategic growth. Over his 8+ years at the company, he has advanced through key leadership roles including Assistant Manager of Training, Management Officer, and Operations Manager (Sales & Marketing). In his current role, Moshiur drives business expansion, client acquisition, and long-term partnerships while aligning technology-driven solutions with evolving market demands.
Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.
Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.
Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.
Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.
Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.
Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
Start a conversation with our team to solve complex challenges and move forward with confidence.
