U-Report

From every voice, a stronger tomorrow

Download on the App Store  Get It On Google Play

Banner image of U-Report portfolio

U-Report is a global, open-source communication platform developed by UNICEF to amplify the voices of youth and communities. Operating across 76+ countries with over 14 million active users, U-Report enables people to share their views, report local issues, and participate in real-time polls using SMS and popular messaging apps.

The platform bridges the gap between citizens and decision-makers by turning community feedback into actionable insights. It also delivers valuable information to users, encouraging civic participation and community-led change.

Summary of U-Report

❏ Publisher Name:UNICEF Bangladesh
❏ Developer Name:Riseup Labs
❏ Application Type:Mobile App
❏ Published On:Google Play Store and iOS App Store
❏ Platform Type:Android, Windows and Mac browser
❏ Client Name::UNICEF
❏ Release Date:12 July, 2022
❏ Product Working Type
:Completed
❏ Device Type
:Mobile, PC and Tab
❏ OS Type:Android, Windows and Mac
❏ Product Type
:Communication
❏ Category
:Mobile App
❏ Initial Development Period 
:13 July, 2021 to 12 July, 2022
❏ Service Type
:Mobile App Development
❏ Experience you can trust:Meet The Core Team →
❏ Track Record (Portfolio):Beyond the Limits of visualization →

Core Features of the U-Report

Every feature is designed to be accessible, action-driven, and community-centered, creating an experience that’s both intuitive and impactful. Here’s what sets them apart:

Multilingual Support

Communicate in all UN languages—Arabic, Chinese, English, French, Russian, and Spanish, inclusive for a global audience.

Multimedia Messaging

Send and receive images, audio, and video files, making conversations more expressive, engaging, and informative.

Content Sharing

Easily share messages, stories, and video links across platforms—ideal for spreading awareness and mobilizing support.

Program Switching

Users can switch between U-Report programs to follow multiple campaigns or country-specific initiatives, all from one app.

Push Notifications

Receive instant alerts about new polls, campaign updates, and responses, keeping users engaged and informed in real time.

Polls & Surveys

Participate in real-time polls to share views on key issues and see how your voice helps shape decisions.

Profile Creation

Set up a personal profile that makes each U-Reporter feel seen and connected within the global movement.

Chat History Control

Choose to keep or delete chat history based on your privacy preferences, giving users full control over their data.

App Integration

Share U-Report content directly with other apps, expanding its reach and making it easier to spread important messages.

User Interface

Customize experience with color palettes, logos, and language settings to match each country’s or campaign’s identity.

Story Sharing Feature

Users can share their personal stories or experiences to spotlight challenges, helping turn individual voices into collective impact.

RapidPro Integration

Each user account is linked to a dedicated workspace, enabling backend automation, analytics, and data management.

Identical Structure Across Platforms

Enjoy a consistent user experience across mobile devices, ensuring familiarity whether you’re using Android, iOS, or web.

Engagement Points System

Earn points for responding to polls or sharing your story, adding a fun, motivational layer to civic participation.

Chatbox with Emoji Support

A friendly interface featuring a modern chatbox and emojis, making communication more expressive.

Technology Used
Java Icon Java
Firebase
RapidPro

FAQs on U-Report

Got questions? You’re not alone. Many of our clients come to us with similar questions, and that’s why we’ve compiled this quick FAQ section, packed with expert insights from our most experienced developers.

Still feeling confused? Contact us for more information.

Who is the developer of the U-Report app?

Riseup Labs is the developer of the U-Report app. They developed the U-Report app for UNICEF headquarters.

UNICEF published the U-Report app for the youth to speak out on what is happening in their communities. So that the decision-makers in their area can take appropriate action.

You can download the U-Report app from the Google Play and iOS app stores. But you can also download it from this portfolio if you want. Just go top and find the icon of the Google Play and iOS app store icon. You can easily download the U-Report app from there.

It's very simple to use the U-Report app. First, download the app, and install it on your device. Open and register into the app. You will find a guideline for using the U-Report app. Follow it, and you will learn how easy it is to use the app.

Md. Moshiur Rahman, General Manager, Business Development at Riseup Labs

Md. Moshiur Rahman

General Manager, Business Development

Md. Moshiur Rahman is the General Manager of Business Development at Riseup Labs, with over 13 years of experience across sales, marketing, operations, and strategic growth. Over his 8+ years at the company, he has advanced through key leadership roles including Assistant Manager of Training, Management Officer, and Operations Manager (Sales & Marketing). In his current role, Moshiur drives business expansion, client acquisition, and long-term partnerships while aligning technology-driven solutions with evolving market demands.

Md. Rezwanul Haque, Head of Operations, Admin & Compliance at Riseup Labs

Md. Rezwanul Haque

Head of Operations, Admin & Compliance

Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.

Maria Santos, VP of Sales, Global Market (Philippines) of Riseup Labs

Maria Santos

VP of Sales, Global Market (Philippines)

Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.

Christophe M. David, VP, Business Development (Europe) of Riseup Labs

Christophe M. David

VP, Business Development (Europe)

Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.

Michael Longwell, VP, Business Development (US) of Riseup Labs

Michael Longwell

VP, Business Development (US)

Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.

Hamim Zakaria, Head of Business Development, Global Market at Riseup Labs

Hamim Zakaria

Head of Business Development, Global Market

Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.

Enamul Hoque Ratul, Head of Operations, Growth & Strategy at Riseup Labs

Enamul Hoque Ratul

Head of Operations, Growth & Strategy

Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.

Ariful Islam Shakil, Director of Business Development at Riseup Labs

Ariful Islam Shakil

Director, Business Development

Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.

Md. Rafiquzzaman, Director of Product & Technology at Riseup Labs

Md. Rafiquzzaman

Director, Product & Technology

Md. Rafiquzzaman is the Director of Product & Technology at Riseup Labs, with more than 15 years of experience driving innovation in digital solutions. A graduate in Computer Science and Engineering from Shahjalal University of Science & Technology, he is skilled in app, game, and web development, product analysis, and project management.

Ershadul Hoque, CEO of Riseup Labs

Ershadul Hoque

Founder & CEO

Ershadul Hoque is the Founder & CEO of Riseup Labs, a tech entrepreneur, innovator, and builder with nearly two decades of experience leading digital transformation projects worldwide. He has played a pivotal role in designing and delivering intelligent solutions across software, games, immersive technologies, BPO services, and AI-powered platforms.

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Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
CEO Photo
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Ershadul Hoque
CEO, Riseup Labs

Contact Us Now

Start a conversation with our team to solve complex challenges and move forward with confidence.

Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
CEO Photo
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Ershadul Hoque
CEO, Riseup Labs









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