We are proud to announce that Riseup Labs has been officially recognized in the OA500 2026 Global Outsourcing Firm Index, the definitive ranking of the world’s top 500 business process outsourcing companies, published by Outsource Accelerator.

Out of more than 3,369 outsourcing firms evaluated across the globe, Riseup Labs has earned its place among the world’s best. This is not a paid listing, a sponsored placement, or an editorial submission. The OA500 is a purely merit-based, data-driven index built on 15 months of rigorous analysis across 20+ objective performance metrics. Being named in it means one thing: we earned it.

Ershadul Hoque, CEO of Riseup Labs

Being recognized in the OA500 2026 reflects what the Riseup Labs team has built over the years: trust, quality, and global credibility. Bangladesh has the talent to compete on the world stage, and this ranking proves it. With our certifications, growing capabilities, and platforms like Commplify, we’re building a company global enterprises can rely on with confidence.
— Ershadul Hoque, Founder & CEO, Riseup Labs

What Is the OA500?

The OA500 is published annually by Outsource Accelerator, the world’s leading marketplace and authority on the global outsourcing industry. It is trusted by enterprise buyers, procurement leaders, investors, consultants, and analysts worldwide as the most comprehensive and objective measure of outsourcing firm prominence.

To build the index, Outsource Accelerator evaluates thousands of firms across two core dimensions: Footprint (digital visibility, web presence, search authority, and social reach) and Quality (employer brand, client signals, third-party data, and operational scale). No firm can buy its way in. No firm can submit an application. The ranking is determined entirely by what a company has built and demonstrated in the market.

For clients searching for a reliable, credible outsourcing partner, the OA500 serves as one of the most trustworthy shortlisting tools available anywhere in the industry.

What The OA500 Means for Our Clients

At Riseup Labs, we have always believed that our work should speak for itself. This recognition gives our clients, existing and prospective, an additional layer of confidence when choosing to partner with us.

Independent Validation You Can Rely On 

When you work with a firm named in the OA500, you are working with a company that has been objectively assessed against thousands of competitors worldwide. You are not taking our word for it; you are relying on the judgment of the industry’s leading research body.

A Partner Built for Global Scale

The OA500 evaluates firms on their ability to operate at scale, maintain quality, and sustain a credible global presence. Our inclusion confirms that Riseup Labs has the infrastructure, the talent, and the track record to support businesses of all sizes; from fast-growing startups to large enterprises.

Proven Across Industries

Our work spans software development, AI-powered solutions, business process outsourcing (BPO), customer experience, and digital transformation. Clients including UNICEF, BBC Media Action, Robi Axiata, Crazy Labs, Voodoo, Gameloft, and the ICT Division of the Government of Bangladesh have trusted us with mission-critical projects. This recognition reflects the quality and consistency we bring to every engagement.

Customer Experience Powered by AI, Not Just People. 

One of the things that sets Riseup Labs apart is that we don’t just deliver CX as a headcount service. We build it smarter. Our platform, Commplify, is an omnichannel AI CX platform that handles Tier-1 customer support through intelligent AI agents across chat, voice, and email before seamlessly handing off to human agents when needed. The result for clients is faster resolution times, lower support costs, and measurably better customer satisfaction. In a world where CX is a competitive differentiator, Commplify gives our clients an edge that goes beyond traditional outsourcing.

A Team That Keeps Growing

The OA500 methodology factors in employer brand and talent signals. Our recognition is in part a reflection of the caliber of people we attract, develop, and retain – the same people who will be working on your projects.

Bangladesh As a World-class Outsourcing Destination

We have long championed Bangladesh’s potential as a global technology and outsourcing hub. Being named in the OA500 alongside firms from around the world is further proof that Bangladesh-based companies can compete and win on the global stage. When you partner with Riseup Labs, you benefit from a world-class team at highly competitive costs, without compromising on quality, communication, or delivery.

Built on Certified Trust and Security

Recognition in the OA500 reflects our prominence in the industry. Our compliance certifications reflect something equally important: that we operate to the highest standards of security, quality, and data protection every single day.

ISO 9001:2015 — Quality Management

Our ISO 9001 certification means we have a structured, audited quality management system governing how we deliver every project. Clients get consistent processes, reliable outputs, and a team accountable to international quality standards.

ISO 27001:2022 — Information Security

Data is your most valuable asset, and we treat it that way. Our ISO 27001:2022 certification demonstrates that we have implemented rigorous information security controls, risk management processes, and incident response frameworks to protect sensitive client data at every stage of an engagement.

SOC 2 Type II — Systems and Data Protection

SOC 2 Type II is one of the most rigorous third-party validations available for a technology services company. It confirms that our security controls are not just designed correctly, but they have been independently tested and verified to operate effectively over time. For enterprise clients handling sensitive data, this is one of the most meaningful assurances we can offer.

PCI DSS — Payment Data Security

For clients whose operations involve payment processing or cardholder data, our PCI DSS compliance ensures that all relevant systems and processes meet the strict security standards mandated by Visa, Mastercard, American Express, and the global payments industry. Your customers’ financial data is in safe hands.

Together, these four certifications mean that when you work with Riseup Labs, you are engaging a partner that has been independently verified, not just for the quality of its work, but for the security and integrity of how it operates.

You can learn more on our Compliance & Certifications page.

Why The OA500 Matters for the Bangladesh Tech Industry

Riseup Labs was founded with a vision to put Bangladesh on the global technology map. Over the years, we have built products for international organizations, created opportunities for young talent, and demonstrated that innovation does not require a Western address.

Our inclusion in the OA500 2026 is a proud moment, not just for us, but for every developer, BPO specialist, project manager, and support professional in Bangladesh who shows up every day and delivers world-class work. The global outsourcing industry is taking notice.

Bangladesh’s outsourcing industry has already created over 85,000 jobs and generates more than USD 850 million in annual revenue, with a national target of USD 5 billion in exports by 2030. Riseup Labs is committed to being a driving force in that growth.

What Riseup Labs Offer

If you are exploring outsourcing for the first time, or looking to switch to a more capable and credible partner, here is a snapshot of what Riseup Labs brings to the table:

Every engagement is backed by our certified processes, a globally distributed leadership team, and a founder who remains personally involved in client success.

Let’s Work Together

This recognition is a milestone, but our focus remains on what it has always been: delivering exceptional work for our clients, building careers for our team, and contributing to a stronger technology ecosystem in Bangladesh and beyond.

If you are ready to explore what a partnership with Riseup Labs looks like, we would love to hear from you.

This page was last edited on 21 May 2026, at 10:19 am