Technical Documentation Specialist

Job Context:

Riseup Labs is looking for a technical documentation expert. As a Technical Documentation Expert, you will play a crucial role in creating and managing comprehensive technical documentation for our products and services.

Job Responsibilities:

• Prepare technical documentations- inception report, completion report, SRS, GDD, UAT report, BRD, TOR, QA report, user guideline document, instruction document, technical document, Technical Article
• Previous experience writing documentation and procedural materials for multiple audiences
• Experience working with Subject Matter Experts (SMEs) both in-person and remote.
• Experience in prioritizing and understanding the lifecycle of documentation from pre-release through on-going maintenance.
• Experience creating infographics such as diagrams, flowchart, screenshots, workflows, graphs, etc.
• Experience working with engineering to improve user experience: design, UI, and help refine
• Maintain a record of all corrections and revisions to documentation.
• Superior written and verbal communication skills, with a keen eye for detail content and create visuals and diagrams for technical support content
• Proven ability to quickly learn and understand complex topics

Educational Requirements:

• BSC in Computer Science and Engineering from any reputed public or private university;

Additional Requirements:

• Firm understanding of the systems development life cycle (SDLC)
• Certification through the Society for Technical Communicators
• Experience using tools to create documentation like- JIRA Confluence, Draw.io

Workplace: 

• Uttara, Dhaka

Salary: 

• Negotiable (Based on experience and skills)

Compensation & Other Benefits:

• Annual Performance Evaluation and Increment
• Festival Bonus (2)
• Group Life and Health Insurance
• Full Subsidize Lunch
• Annual Retreats
• Wedding Bonus (As per company’s policy)
• Celebration of Events & Occasions
• Team Outing
• Training & Development by Organization Assigned Consultants
• Weekly 2 holidays (Friday & Saturday)
• Paid Time Off 24 days (CL & SL)
• Maternity Leave with benefit (As per company's policy)
• Paternity Leave
• Public holidays as per Riseup Labs calendar

The Application Process:

• Telephone Round.
• Interview with the Technical Team & Talent Acquisition TEam.
• Job Offer.

N.B.: Only shortlisted candidates will be communicated in the recruitment process.