Role Overview
The Product Operations Manager will lead cross-functional product teams including Product Managers, Business Analysts, and Product Analysts to ensure the successful delivery of B2B digital solutions (web, mobile, SaaS, and games). This role owns the end-to-end product delivery lifecycle, from requirement shaping to execution and client success, while maintaining strong relationships with both local and global stakeholders. The ideal candidate is a highly driven decision-maker with strong execution capability, capable of balancing product thinking, delivery excellence, and client management.
Key Responsibilities
Team Leadership & Alignment
- Lead and mentor a team of Product Managers, Business Analysts, and Product Analysts.
- Establish clear goals, KPIs, and accountability across the product team.
- Ensure alignment between business requirements, product vision, and delivery execution.
- Foster a culture of ownership, speed, and continuous improvement.
Product Delivery Ownership
- Own the successful delivery of multiple B2B projects (web, mobile apps, SaaS, games).
- Oversee end-to-end lifecycle: requirement analysis, planning, execution, delivery, and post-launch support
Ensure projects are delivered on time, within scope, and meet quality standards.
- Work closely with engineering, design, and QA teams to drive execution excellence.
Client Relationship Management
- Act as a key point of contact for local and international clients.
- Build and maintain long-term client relationships based on trust and delivery performance.
- Understand client business goals and translate them into actionable product strategies.
- Handle escalations, expectations, and communication proactively.
Strategic Execution & Decision Making
- Make fast, data-driven decisions to remove blockers and ensure delivery momentum.
- Balance client expectations with internal capabilities and business priorities.
- Identify risks early and implement mitigation strategies.
- Contribute to process optimization and operational efficiency.
Cross-functional Collaboration
- Collaborate with Technology, Operations, Sales, and Leadership teams.
- Ensure smooth communication between stakeholders and delivery teams.
- Support pre-sales activities with product insights, estimation, and solutioning.
Key Skills & Competencies
- Strong leadership and team management capability
- Excellent communication and stakeholder management skills.
- High ownership mindset with strong decision-making ability.
- Deep understanding of product lifecycle and software delivery processes.
- Ability to manage multiple projects in a fast-paced environment.
- Client-focused mindset with strong business acumen
- Agile/Scrum knowledge and practical experience.
Experience & Qualifications
- 5+ years of experience in Product Management, Business Analysis, or Delivery Management
- Proven experience managing cross-functional teams
- Experience working with international clients is highly preferred
- Background in software development lifecycle (web/mobile/SaaS)
- Bachelor’s degree in CSE, Software Engineering, Business, or related field (Master’s is a plus)
Job Location:
Salary Range:
- Negotiable (Based on experience and skills)
Office Time:
Compensation & other benefits:
- Annual Performance Evaluation and Increment
- Festival Bonus (2)
- Group Life and Health Insurance
- Full Subsidized Lunch
- Annual Retreats
- Celebration of Events & Occasions
- Team Outing
- Training & Development by Organization Assigned Consultants
- Weekly 2 holidays
- Paid Time Off 24 days (CL & SL)
- Maternity Leave with benefits (As per the company’s policy)
- Paternity Leave
- Public holidays as per Riseup Labs calendar
The Application Process:
- Telephone Round;
- Interview with the Team Lead & Talent Acquisition Team;
- An assignment/test to complete (if required);
- Job offer.
NB: Only shortlisted candidates will be communicated in the recruitment process.
