Documentation Expert

Position Overview:

We are seeking a highly skilled Documentation Expert responsible for developing, editing, and managing high-quality technical, functional, and tender-related documents for Government, Corporate, NGO, and UN-funded projects. The ideal candidate will have strong technical writing capabilities, excellent attention to detail, and a solid understanding of IT/software project lifecycles. This role involves preparing proposals, technical documentation, methodologies, compliance matrices, and client-ready presentations while coordinating closely with cross-functional teams.

Key Responsibilities: 

1. Technical & Project Documentation

• Develop and maintain technical documents including SRS, BRD, TOR, process documents, workflows, and requirement specifications.
• Translate business and functional requirements into clear, structured documentation.
• Ensure all documentation meets industry standards, internal guidelines, and client expectations.
• Maintain consistency, clarity, and accuracy across all technical documents.

2. Tender & Proposal Documentation

• Review RFPs, RFQs, EOIs, and tender documents from Government, NGO, Corporate, and UN agencies.
• Extract key requirements, eligibility criteria, scope of work, and compliance obligations.
• Prepare compliance matrices and proposal documentation.
• Develop technical sections of proposals including methodology, scope, implementation plan, and execution strategy.
• Coordinate with internal teams to gather inputs and ensure timely submission.
• Prepare tender summaries, submission checklists, and supporting documents.

3.Technical Approach & Methodology Development

• Design detailed technical approaches, project methodologies, and delivery frameworks.
• Convert complex technical concepts into clear and understandable documentation.
• Collaborate with development teams to refine requirements and solution design.
• Create feature breakdowns, solution overviews, and system workflows.

4. Presentation & Visual Documentation

• Prepare professional PowerPoint presentations for client meetings, and internal reviews.
• Develop diagrams, flowcharts, Gantt charts, and process visualizations using standard tools.
• Maintain documentation templates, reusable assets, and formatting standards.
• Contribute to company profiles, capability statements, and proposal decks.

5. Coordination & Communication

• Work closely with Business Development, Project Managers, and technical teams.
• Participate in requirement gathering and client briefing sessions.
• Maintain version control, documentation structure, and proper archiving.
• Track project deadlines and ensure timely delivery of all documentation.
• Provide regular updates to management on proposal status, risks, and progress.

Required Qualifications: 

• Bachelor’s degree in Computer Science, IT, Engineering, Business, or related field.
• 2–3 years of experience in technical proposal writing, proposal development, or documentation roles.
• Excellent English writing, editing, and formatting skills.
• Strong understanding of IT/software systems and development processes.
• Proficiency in MS Word, PowerPoint, and Excel.
• Familiarity with diagramming tools such as Visio, Draw.io, or Figma (preferred).

Preferred Skills: 

• Experience working with Government, NGO, UN, or corporate tender documentation.
• Understanding of SDLC, Agile, and Waterfall methodologies.
• Ability to prepare SRS, BRD, TOR, WBS, and technical proposals.
• Strong research, analytical, and requirement-gathering skills.
• Familiarity with e-GP portals, UNGM, and procurement systems.
• Experience using AI tools for documentation support.

Workplace:

• Uttara, Dhaka, Bangladesh

Salary:

• Negotiable (Based on skills & performance)

Compensation and Benifits: (Applicable for Bangladeshi Employee Only)

• Annual Performance Evaluation and Increment
• Festival Bonus-02 (As Per Company Policy)
• Group Life and Health Insurance
• Full Subsidized Lunch/Dinner
• Annual Retreats
• Celebration of Events & Occasions
• Training & Development by Organization Assigned Consultants
• Weekly 2 holidays
• Paid Time Off 24 days (CL & SL)
• Maternity Leave with benefits (As per the company’s policy)
• Paternity Leave (As per the company’s policy)
• Beravement Leave (As per the company’s policy)
• Public Holidays as per Riseup Labs calendar

The Application Process:

• Telephone Round
• Interview with the Product/Marketing Team Lead & Talent Acquisition Team
• Job Offer

N.B.: Only shortlisted candidates will be contacted during the recruitment process.