Privacy Policy for Riseup Gaming Platform

Last updated: Jun 14, 2022

This Privacy Policy describes Our policies and procedures on the collection, use, deletion and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

What data we are Processing

Personal Data :

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data :

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

How we are processing your Data

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

Facebook

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

If you have Facebook profile you can log in our gaming platform and also do others activity such as facebook comment, like, share.Just connect with your facebook profile in same browser or click the “Login with Facebook” button from individual gaming page.
Please see Facebook’s privacy policies for the purpose of data collection and use of data by Facebook, as well as your rights and settings options for protecting your privacy. If you do not wish Facebook to associate any data collected by our website with your Facebook profile, you should log out of Facebook before you visit our website.

The purposes for which we are Processing your data

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are tags and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

We may share Your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to โ€” and maintained on โ€” computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Delete Your Personal Data

You can send us a request for data deletion via contact@riseuplabs.com

You can also delete your personal data from Facebook and Riseup Gaming platform following 5 steps

Step 1 : Go to your Facebook profile and click the Send Request button on the Settings & Privacy > Settings > Apps and Websites page. Screenshot 1 :

Screenshot 1 : Website list

Step 2 : When you click “Remove” button, a popup box will be displayed.Again click the “Remove” button. Screenshot 2 :

Screenshot 2 : popup box

Step 3 : Scroll down and find another link in below section “Removed apps and websites” . Then click the View button. Screenshot 3 :

Screenshot 3 : Removed apps list

Step 4 : After click the view button, another popup box will be displayed. Click the Send Request button.

Screenshot 4 :

Screenshot 4 : Send remove request

Step 5 : Finally data deletion request was sent to Riseup Gaming platform and your data will be removed permanently from Riseup Gaming platform. You can check remove status by clicking “View status” . Screenshot 5 :

Screenshot 5 : Click “View status” button
Data deletion completed status

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Md. Moshiur Rahman, General Manager, Business Development at Riseup Labs

Md. Moshiur Rahman

General Manager, Business Development

Md. Moshiur Rahman is the General Manager of Business Development at Riseup Labs, with over 13 years of experience across sales, marketing, operations, and strategic growth. Over his 8+ years at the company, he has advanced through key leadership roles including Assistant Manager of Training, Management Officer, and Operations Manager (Sales & Marketing). In his current role, Moshiur drives business expansion, client acquisition, and long-term partnerships while aligning technology-driven solutions with evolving market demands.

Md. Rezwanul Haque, Head of Operations, Admin & Compliance at Riseup Labs

Md. Rezwanul Haque

Head of Operations, Admin & Compliance

Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.

Maria Santos, VP of Sales, Global Market (Philippines) of Riseup Labs

Maria Santos

VP of Sales, Global Market (Philippines)

Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.

Christophe M. David, VP, Business Development (Europe) of Riseup Labs

Christophe M. David

VP, Business Development (Europe)

Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.

Michael Longwell, VP, Business Development (US) of Riseup Labs

Michael Longwell

VP, Business Development (US)

Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.

Hamim Zakaria, Head of Business Development, Global Market at Riseup Labs

Hamim Zakaria

Head of Business Development, Global Market

Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.

Enamul Hoque Ratul, Head of Operations, Growth & Strategy at Riseup Labs

Enamul Hoque Ratul

Head of Operations, Growth & Strategy

Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.

Ariful Islam Shakil, Director of Business Development at Riseup Labs

Ariful Islam Shakil

Director, Business Development

Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladeshโ€™s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.

Md. Rafiquzzaman, Director of Product & Technology at Riseup Labs

Md. Rafiquzzaman

Director, Product & Technology

Md. Rafiquzzaman is the Director of Product & Technology at Riseup Labs, with more than 15 years of experience driving innovation in digital solutions. A graduate in Computer Science and Engineering from Shahjalal University of Science & Technology, he is skilled in app, game, and web development, product analysis, and project management.

Ershadul Hoque, CEO of Riseup Labs

Ershadul Hoque

Founder & CEO

Ershadul Hoque is the Founder & CEO of Riseup Labs, a tech entrepreneur, innovator, and builder with nearly two decades of experience leading digital transformation projects worldwide. He has played a pivotal role in designing and delivering intelligent solutions across software, games, immersive technologies, BPO services, and AI-powered platforms.

Contact Us Now

Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
CEO Photo
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Ershadul Hoque
CEO, Riseup Labs

Contact Us Now

Start a conversation with our team to solve complex challenges and move forward with confidence.

Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
CEO Photo
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Ershadul Hoque
CEO, Riseup Labs









    By proceeding, you agree to our Privacy Policy

    Thank you for filling out our contact form.
    A Riseup Labs representative will contact you shortly.

    You can also schedule a meeting with Riseup Labs team: