Job Context:
Riseup Labs is seeking a dynamic HR & Admin Executive to join our team and lead our efforts in fostering a culture of engagement, HR ops, productivity & administrative. The ideal candidate will have a passion for creating positive employee experiences and possess excellent communication and organizational skills. You will collaborate with cross-functional teams to develop and implement innovative engagement initiatives that align with our organizational goals and values.
Job Responsibilities:
HR Operations:
- Manage daily HR operations and employee-related matters for BPO employees.
- Maintain accurate employee records and update HRIS/EMS system.
- Support onboarding, confirmation, transfer, promotion, role changes, and separation processes.
- Prepare HR letters, employee documents, holiday calendar and reports.
- Handle employee queries, concerns, grievances, and HR check-ins professionally.
- Monitor attendance, late arrivals, absenteeism, early departures, and shift adherence.
- Coordinate with Team Leaders and BPO Operations on attendance and employee issues.
- Verify payroll inputs including attendance, leave, overtime, incentives, and deductions.
- Coordinate with Finance team for accurate monthly payroll processing.
- Support performance management, employee engagement, recognition, and team initiatives.
- Maintain strict confidentiality of employee and organizational information.
Administrative Support:
- Coordinate day-to-day administrative requirements for BPO employees.
- Support employee ID cards, access, workstation, facilities, and joining/separation arrangements.
- Coordinate with IT, Admin, Finance, and other departments for employee-related requirements.
- Maintain necessary HR and administrative records and reports.
- Perform other duties as assigned by the Reporting Manager.
Educational Requirements:
- Bachelor’s degree in Human Resources Management, Business Administration, Management, or a related field.
Additional Requirements:
- Minimum 1-2 years of experience in HR & Admin (BPO/ITES preferred).
- Must be willing to work in night shift.
- Strong skills in Google Workspace & MS Office.
- Good communication in English & Bengali.
- Organized, proactive, and able to work under pressure
Workplace:
Working hour:
Salary:
- Negotiable (Based on experience and skills)
Compensation and Benifits: (Applicable for Bangladeshi Employee Only)
- Annual Performance Evaluation and Increment
- Festival Bonus-02 (As Per Company Policy)
- Group Life and Health Insurance
- Full Subsidized Lunch/Dinner
- Annual Retreats
- Celebration of Events & Occasions
- Training & Development by Organization Assigned Consultants
- Weekly 2 holidays
- Paid Time Off 24 days (CL & SL)
- Maternity Leave with benefits (As per the company’s policy)
- Paternity Leave (As per the company’s policy)
- Beravement Leave (As per the company’s policy)
- Public Holidays as per Riseup Labs calendar
The Application Process:
- Telephone Round.
- Interview with the HR Lead & Talent Acquisition Team.
- Job Offer.
NB: Only shortlisted candidates will be communicated in the recruitment process.
