Operations Manager (Photo Retouching)

Job Context:

Riseup Labs is looking for an operations manager to join the team. As an operations Manager, you will oversee the day-to-day production workflow, ensure quality standards, and streamline communication across teams. This role is critical in scaling our photo editing operations and supporting both clients and internal teams.

Job Responsibilities:

• Manage end-to-end workflow for retouching projects to meet deadlines and quality benchmarks.
• Coordinate with clients to clarify project requirements.
• Work with the accounts team to help track project billing, verify deliverables against invoices, and support timely payments.
• Monitor QC processes to maintain international standards.
• Identify process inefficiencies and recommend improvements, including automation tools.
• Plan and manage resource allocation, training, and recruitment for scaling operations.
• Prepare operational performance reports for management.
• Ensure compliance with confidentiality, data security, and company policies.
• Support the Sales team during the pilot process by inquiring and communicating directly with prospective clients

Educational Requirements:

• Bachelor's degree in any discipline

Additional Requirements:

• 3–5 years of professional experience in operations management in a creative, outsourcing, or photo editing agency.
• Hands-on experience in Image Editing Services (retouching, clipping path, color correction, etc.)
• Strong leadership, team management, and problem-solving skills.
• Understanding of image editing/retouching workflows (Photoshop, Lightroom, AI tools) is an advantage.
• Basic knowledge of invoicing, billing, and financial documentation.
• Effective communication in English (spoken and written).
• Ability to work under pressure and manage multiple priorities.

Workplace: 

• Uttara, Dhaka

Salary: 

• Negotiable (Based on experience and skills)

Compensation & Other Benefits:

• Annual Performance Evaluation and Increment
• Festival Bonus (2)
• Group Life and Health Insurance
• Full Subsidize Lunch
• Annual Retreats
• Wedding Bonus (As per company’s policy)
• Celebration of Events & Occasions
• Team Outing
• Training & Development by Organization Assigned Consultants
• Weekly 2 holidays (Sat & Sun)
• Paid Time Off 24 days (CL & SL)
• Maternity Leave with benefits (As per company's policy)
• Paternity Leave
• Public holidays as per Riseup Labs calendar

The Application Process:

• Telephone Round.
• Interview with the Product Team Lead & Talent Acquisition Team.
• Final Interview with the HR Lead.
• Job Offer.