Job Context:
Riseup Labs is looking for an experienced Social Media Manager to lead social media strategy and execution across Riseup Labs and its B2B/B2C portfolio brands. The role will focus on building meaningful brand visibility, thought leadership, audience engagement, video distribution, and organic inbound demand across international markets. The ideal candidate should understand B2B/B2C social media marketing and be able to transform company expertise, research, case studies, customer stories, management insights, and video content into engaging social experiences.
Job Responsibilities:
- Develop and execute social media strategies for Riseup Labs and relevant portfolio brands (Divisions of Riseup Labs).
- Build monthly and quarterly social media content calendars.
- Manage social presence across LinkedIn, YouTube, Facebook, Instagram, TikTok, X and other relevant platforms.
- Develop social content around technology, software development, AI, BPO, CX, outsourcing and related business solutions.
- Coordinate with the Video, AI Search, PR, CRO, Portfolio and SME teams.
- Convert research, case studies, webinars, customer stories and expert knowledge into social content.
- Support executive and management thought leadership.
- Coordinate distribution of long-form and short-form video content.
- Identify high-performing content topics and formats and develop them further.
- Monitor competitors, industry trends and relevant audience conversations.
- Support webinar, podcast, research and campaign promotion.
- Maintain brand consistency across multiple portfolio companies.
- Monitor social referral traffic, engagement and brand-demand signals.
- Work with the growth team to identify social contributions to direct and influenced SQL (Sales Qualified Lead).
- Analyze & prepare monthly social media performance reports and recommendations.
- Must be willing to represent our brands and participate in engagement activities on camera if needed.
Educational Requirements:
- Bachelor’s degree in Marketing, Business Administration, Communications, Journalism, Media Studies, or a related field from an English-medium institution.
Required Qualifications:
- 3-5+ years of professional experience in social media management and marketing.
- Strong understanding of LinkedIn and B2B social media marketing.
- Experience developing and managing social media calendars.
- Strong English speaking, writing and communication skills.
- Experience creating or coordinating content for multiple social platforms.
- Strong understanding of social media analytics and performance measurement.
- Experience working with creative, content and video teams.
- Strong understanding of B2B & B2C audience behavior.
- Ability to translate complex business/technical subjects into understandable content.
- Strong organizational and project management skills.
Preferred Qualifications:
- Experience working with technology, software, IT services, BPO, SaaS or other B2B companies.
- Experience with executive thought leadership.
- Experience with YouTube/video distribution.
- Familiarity with social media management tools.
- Understanding of SEO, content marketing and organic inbound marketing.
- Experience supporting webinars, podcasts or online events.
Tools & Technical Skills:
- Proficiency in using AI-powered design, content creation, and editing tools.
- Strong practical skills in using AI tools for social media content creation and management.
- Proficiency in Adobe Photoshop and Illustrator.
- Proficiency in Figma.
- Proficiency in Canva.
- Familiarity with professional photo and video editing tools.
- Good knowledge and practical experience in photography and video shooting using mobile phones and DSLR cameras.
Soft Skills:
- Excellent written and verbal English communication.
- Creative thinking.
- Strong analytical ability.
- Strategic mindset.
- Attention to detail.
- Strong coordination skills.
- Ability to work independently.
- Ability to manage multiple brands and priorities.
- Strong interest in learning emerging digital trends.
- Must be a problem solver (Strong problem-solving and solution-oriented mindset.)
Workplace:
Working hour:
Salary:
- Negotiable (Based on experience and skills).
Compensation & Other Benefits: (Applicable for Bangladeshi Employees Only)
- Annual Performance Evaluation and Increment
- Festival Bonus-02 (As Per Company Policy)
- Group Life and Health Insurance
- Full Subsidized Lunch/Dinner
- Annual Retreats
- Celebration of Events & Occasions
- Training & Development by Organization Assigned Consultants
- Weekly 2 holidays
- Paid Time Off 24 days (CL & SL)
- Maternity Leave with benefits (As per the company’s policy)
- Paternity Leave (As per the company’s policy)
- Beravement Leave (As per the company’s policy)
- Public Holidays as per Riseup Labs calendar
The Application Process:
- Telephone Round.
- Interview with Marketing/Growth Team & Talent Acquisition Team.
- Final Interview with CEO
- Job Offer.
N.B.: Only shortlisted candidates will be communicated in the recruitment process.