Social Media Manager

Job Type: Full time No. of Vacancies: 1 Experience: 3 - 5 Years
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Riseup Labs

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Job Context:
Riseup Labs is looking for an experienced Social Media Manager to lead social media strategy and execution across Riseup Labs and its B2B/B2C portfolio brands. The role will focus on building meaningful brand visibility, thought leadership, audience engagement, video distribution, and organic inbound demand across international markets. The ideal candidate should understand B2B/B2C social media marketing and be able to transform company expertise, research, case studies, customer stories, management insights, and video content into engaging social experiences.

Job Responsibilities:

  • Develop and execute social media strategies for Riseup Labs and relevant portfolio brands (Divisions of Riseup Labs).
  • Build monthly and quarterly social media content calendars.
  • Manage social presence across LinkedIn, YouTube, Facebook, Instagram, TikTok, X and other relevant platforms.
  • Develop social content around technology, software development, AI, BPO, CX, outsourcing and related business solutions.
  • Coordinate with the Video, AI Search, PR, CRO, Portfolio and SME teams.
  • Convert research, case studies, webinars, customer stories and expert knowledge into social content.
  • Support executive and management thought leadership.
  • Coordinate distribution of long-form and short-form video content.
  • Identify high-performing content topics and formats and develop them further.
  • Monitor competitors, industry trends and relevant audience conversations.
  • Support webinar, podcast, research and campaign promotion.
  • Maintain brand consistency across multiple portfolio companies.
  • Monitor social referral traffic, engagement and brand-demand signals.
  • Work with the growth team to identify social contributions to direct and influenced SQL (Sales Qualified Lead).
  • Analyze & prepare monthly social media performance reports and recommendations.
  • Must be willing to represent our brands and participate in engagement activities on camera if needed.

Educational Requirements:

  • Bachelor’s degree in Marketing, Business Administration, Communications, Journalism, Media Studies, or a related field from an English-medium institution.

Required Qualifications:

  • 3-5+ years of professional experience in social media management and marketing.
  • Strong understanding of LinkedIn and B2B social media marketing.
  • Experience developing and managing social media calendars.
  • Strong English speaking, writing and communication skills.
  • Experience creating or coordinating content for multiple social platforms.
  • Strong understanding of social media analytics and performance measurement.
  • Experience working with creative, content and video teams.
  • Strong understanding of B2B & B2C audience behavior.
  • Ability to translate complex business/technical subjects into understandable content.
  • Strong organizational and project management skills.

Preferred Qualifications:

  • Experience working with technology, software, IT services, BPO, SaaS or other B2B companies.
  • Experience with executive thought leadership.
  • Experience with YouTube/video distribution.
  • Familiarity with social media management tools.
  • Understanding of SEO, content marketing and organic inbound marketing.
  • Experience supporting webinars, podcasts or online events.

Tools & Technical Skills:

  • Proficiency in using AI-powered design, content creation, and editing tools.
  • Strong practical skills in using AI tools for social media content creation and management.
  • Proficiency in Adobe Photoshop and Illustrator.
  • Proficiency in Figma.
  • Proficiency in Canva.
  • Familiarity with professional photo and video editing tools.
  • Good knowledge and practical experience in photography and video shooting using mobile phones and DSLR cameras.

Soft Skills:

  • Excellent written and verbal English communication.
  • Creative thinking.
  • Strong analytical ability.
  • Strategic mindset.
  • Attention to detail.
  • Strong coordination skills.
  • Ability to work independently.
  • Ability to manage multiple brands and priorities.
  • Strong interest in learning emerging digital trends.
  • Must be a problem solver (Strong problem-solving and solution-oriented mindset.)

Workplace: 

  • Uttara, Dhaka

Working hour:

  • 9.00 AM to 6.00 PM

Salary: 

  • Negotiable (Based on experience and skills).

Compensation & Other Benefits: (Applicable for Bangladeshi Employees Only)

  • Annual Performance Evaluation and Increment
  • Festival Bonus-02 (As Per Company Policy)
  • Group Life and Health Insurance
  • Full Subsidized Lunch/Dinner
  • Annual Retreats
  • Celebration of Events & Occasions
  • Training & Development by Organization Assigned Consultants
  • Weekly 2 holidays
  • Paid Time Off 24 days (CL & SL)
  • Maternity Leave with benefits (As per the company’s policy)
  • Paternity Leave (As per the company’s policy)
  • Beravement Leave (As per the company’s policy)
  • Public Holidays as per Riseup Labs calendar

The Application Process:

  • Telephone Round.
  • Interview with Marketing/Growth Team & Talent Acquisition Team.
  • Final Interview with CEO
  • Job Offer.

N.B.: Only shortlisted candidates will be communicated in the recruitment process.

Apply Now
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Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.

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Christophe M. David

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Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.

Michael Longwell, VP, Business Development (US) of Riseup Labs

Michael Longwell

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Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.

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Hamim Zakaria

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Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.

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Enamul Hoque Ratul

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Ariful Islam Shakil

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Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.

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Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
CEO Photo
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Ershadul Hoque
CEO, Riseup Labs
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Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
CEO Photo
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Ershadul Hoque
CEO, Riseup Labs









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