Riseup Labs developed an Android reporting app for UNICEF Burkina Faso to support youth participation in advocacy and policy programs. The app connects young people with communities stories surveys emergency support and multilingual access in French and Moore.
Youth Reporting
French and Moore
RapidPro Surveys
Emergency Calls
Project Summary
UNICEF Burkina Faso needed a localized U-Report experience for Burkinabé youth who want to participate in public programs and social change. Riseup Labs built an Android reporting system app that supports community chat surveys U-Program alerts emergency calls child protection reporting and admin management.
Client
UNICEF Burkina Faso
Industry
NGO and Social Impact
Project Type
Mobile Reporting Application
Scope
End-to-End Mobile App Development
Features Built for Youth Participation
The app gives young people practical tools to connect with communities share opinions respond to surveys and access support. Each feature supports safer faster and more inclusive reporting.
Community Chat
Users can chat with their community and take part in conversations that support participation and awareness.
French and Moore Access
The app supports French and Moore so more Burkinabé youth can use the platform in a familiar language.
U-Program Module
The U-Program module helps connect users with UNICEF programs and alerts inside the app.
RapidPro Surveys
The app facilitates surveys through RapidPro Flow so youth feedback can be collected and managed quickly.
Emergency Calls
Users can access three types of emergency calls for urgent support through the app.
Text-to-Speech Chat
Text-to-speech support makes chat content more accessible for users who need audio assistance.
Child Protection Reports
The updated U-Protect flow helps users report a child in need while supporting PSEA protocol requirements.
U-Youth Admin Panel
The admin panel supports management of the U-Youth platform and related reporting workflows.
Product Screens and User Flows
App visuals that show onboarding stories profile creation and community participation.
Welcome Screen
A branded launch screen introduces U-Report by UNICEF and the localized U-Youth Burkina Faso experience.
Community Onboarding
The walkthrough introduces users to community discovery joining and creation.
Story Discovery
Users are introduced to U-Stories where they can share their voice and discover community stories.
Opinion Sharing
The onboarding flow encourages users to share opinions and speak up for change.
Community Stories
The stories screen lets users browse real stories and create new story submissions.
Profile Creation
Users can personalize their profile by uploading a photo or choosing an avatar.
Community Joining
Users can browse and join community groups from the mobile app.
Technologies Used
The stack combines Flutter and Dart for mobile delivery with PHP and Laravel for backend services. Figma supported the product design workflow before development.
Flutter
Used to build the Android app interface and user flows.
Dart
Used as the app programming language for Flutter development.
Figma
Used to design screens and app interactions before development.
PHP
Used for backend logic supporting the reporting system.
Laravel
Used as the backend framework for admin and application services.
Building a Civic Engagement App for Your Community?
Create secure multilingual digital platforms that help people report issues participate in programs and access support.
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Md. Rafiquzzaman is the Director of Product & Technology at Riseup Labs, with more than 15 years of experience driving innovation in digital solutions. A graduate in Computer Science and Engineering from Shahjalal University of Science & Technology, he is skilled in app, game, and web development, product analysis, and project management.
Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.
Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.
Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.
Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.
Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.
Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
Ershadul Hoque is the Founder & CEO of Riseup Labs, a tech entrepreneur, innovator, and builder with nearly two decades of experience leading digital transformation projects worldwide. He has played a pivotal role in designing and delivering intelligent solutions across software, games, immersive technologies, BPO services, and AI-powered platforms.
Md. Moshiur Rahman is the General Manager of Business Development at Riseup Labs, with over 13 years of experience across sales, marketing, operations, and strategic growth. Over his 8+ years at the company, he has advanced through key leadership roles including Assistant Manager of Training, Management Officer, and Operations Manager (Sales & Marketing). In his current role, Moshiur drives business expansion, client acquisition, and long-term partnerships while aligning technology-driven solutions with evolving market demands.
Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.
Maria Santos
VP of Sales, Global Market (Philippines)
Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.
Christophe M. David
VP, Business Development (Europe)
Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.
Michael Longwell
VP, Business Development (US)
Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.
Hamim Zakaria
Head of Business Development, Global Market
Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.
Enamul Hoque Ratul
Head of Operations, Growth & Strategy
Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.
Ariful Islam Shakil
Director, Business Development
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
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Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Ershadul Hoque
CEO, Riseup Labs
Contact Us Now
Start a conversation with our team to solve complex challenges and move forward with confidence.
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.
Welcome! My team and I personally ensure every project gets world-class attention, backed by experience you can trust.