HealthBuddy+ is a multilingual chatbot platform developed by the World Health Organization (WHO) and UNICEF Europe & Central Asia to tackle health misinformation and deliver accurate, real-time COVID-19 updates in 19 languages.
Built to connect with people across borders and cultures, HealthBuddy+ enables users to ask questions, report rumors, and access trusted information—right when they need it most.
To keep the platform running smoothly and evolving with user needs, Riseup Labs is entrusted to provide ongoing maintenance and support for the HealthBuddy+ website. The role has also included enhancements to the website, mobile app backend, and dashboard, along with annual support services to ensure long-term performance and impact.
Summary of HealthBuddy+
| ❏ Publisher Name | : | WHO, UNICEF Europe & Central Asia |
| ❏ Developer Name | : | Riseup Labs |
| ❏ Application Type | : | Mobile App |
| ❏ Published On | : | Google Play Store and iOS App Store |
| ❏ Platform Type | : | Android, Windows and Mac browser |
| ❏ Client Name: | : | WHO, UNICEF Europe & Central Asia |
| ❏ Release Date | : | 12 July, 2022 |
| ❏ Product Working Type | : | Completed |
| ❏ Device Type | : | Mobile, PC and Tab |
| ❏ OS Type | : | Android, Windows and Mac |
| ❏ Product Type | : | Lifestyle |
| ❏ Category | : | Mobile App |
| ❏ Initial Development Period | : | 13 July, 2021 to 12 July, 2022 |
| ❏ Service Type | : | Mobile App Development |
| ❏ Experience you can trust | : | Meet The Core Team → |
| ❏ Track Record (Portfolio) | : | Beyond the Limits of visualization → |
Core Features of HealthBuddy+
HealthBuddy+ is packed with powerful features designed to inform, engage, and support users during public health emergencies. Here’s what makes them stand out:
Multilingual Chatbot Support
Communicate with users in 19 languages, ensuring accessibility across diverse regions and cultures, making public health information truly inclusive.
Real-Time COVID-19 Guidance
Delivers up-to-date, verified information directly from WHO and UNICEF, helping users stay informed with the latest facts, safety tips, and health guidelines.
User Polling & Feedback Collection
Includes a polling feature to gather public sentiment and insights, helping health authorities better understand and respond to community needs.
Cross-Platform Accessibility
Available on both web and mobile, with a centralized backend and dashboard for administrators to manage content, track engagement, and monitor performance.
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Android 
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Sublime Text 
RapidPro FAQs on HealthBuddy+
Got questions about HealthBuddy+? You’re not alone. Many of our clients come to us with similar questions, so we’ve gathered the most common ones and answered them right here, with insights from our expert team.
Here, you'll find quick, clear answers to the most common queries. And if you need more details or something specific, make sure to We’re just one click away!
What is HealthBuddy+?
HealthBuddy+ is a communication platform.
Who launched HealthBuddy+?
UNICEF Europe and Central Asia Regional Office (ECARO) and the World Health Organization (WHO) jointly launched the HealthBuddy+ Chatbot project.
How many languages are supported in HealthBuddy+ Chatbot?
19 languages are supported in HealthBuddy Chatbot.
