What is the Difference Between Customer Service and Helpdesk?
In the dynamic landscape of business, two terms often used interchangeably are “customer service” and “helpdesk.” While both are integral components of ensuring customer satisfaction, they play distinct roles in the overall customer experience. In this article, we’ll delve into the nuanced differences between customer service and helpdesk, shedding light on their unique functions and … Continue reading What is the Difference Between Customer Service and Helpdesk?
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