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Technical Documentation Expert

Job Type: Full time No. of Vacancies: 2 Experience: At least 3 years
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Riseup Labs

 

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Currently Open Positions

Job Context:

Riseup Labs is looking for a technical documentation expert.

Job Responsibilities:

  • Proven ability to quickly learn and understand complex topics
  • Prepare technical documentations- inception report, completion report, SRS, GDD, UAT report, QA report, user guideline document, instruction document, technical document
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Experience working with Subject Matter Experts (SMEs) both in-person and remote.
  • Experience in prioritizing and understanding the lifecycle of documentation from pre-release through on-going maintenance.
  • Experience creating infographics such as diagrams, flowchart, screenshots, workflows, graphs, etc.
  • Experience working with engineering to improve user experience: design, UI, and help refine
  • Maintain a record of all corrections and revisions to documentation.
  • Superior written and verbal communication skills, with a keen eye for detail content and create visuals and diagrams for technical support content

Educational Requirements:

  • B.Sc in Computer Science and Engineering from any reputed public or private university;

Additional Requirements:

  • Firm understanding of the systems development life cycle (SDLC)
  • Previous software development experience
  • Certification through the Society for Technical Communicators
  • Experience using tools to create documentation like- JIRA Confluence, Draw.io

Salary

  • Negotiable.

Compensation & Other Benefits:

  • Annual Performance Evaluation and Increment
  • Festival Bonus (3)
  • Full Subsidize Lunch
  • Unlimited Tea & Coffee
  • Annual Retreats
  • Wedding Bonus (As per company’s policy)
  • Celebration of Events & Occasions
  • Team Outing
  • Training & Development by Organization Assigned Consultants
  • Weekly 2 holidays
  • Paid Time Off 17 days (CL & SL)
  • All the Public Holidays as Declared by Bangladesh Government

The Application Process:

  • Telephone Round.
  • Interview with the Tech Team & Talent Acquisition Team.
  • An assignment/test to complete (if required).
  • Job offer.

NB: Only shortlisted candidates will be communicated in the recruitment process.

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